Team member with .cz email is approved and cannot see project in their instance

[i-make-robots]

Added team members to two projects.  One of the members has a .cz email and he is unable to see the projects even after refresh, restart, or reboot.  Any hint what's going on?

Thank you!

[karina.harper]

@i-make-robots 

Do they have access when looking through their online hub?

- Does it show under the "shared with me"? 

Did you invite them to another team hub? If so, verify they are accessing the other team in Fusion:

On A360: