Streamer.exe error during Fusion 360 installation

Streamer.exe error during Fusion 360 installation

Anonymous
Not applicable
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Message 1 of 99

Streamer.exe error during Fusion 360 installation

Anonymous
Not applicable

Hey,

 

I get streamer.exe error when installing Fusion 360. I tried to do all tricks i have found but nothing helps. Any ideas what is going wrong?

 

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32,293 Views
98 Replies
Replies (98)
Message 81 of 99

svelez
Alumni
Alumni

I would just like to post an update that the reason we have not made any progress on this issue is because of our inability to reproduce it, and quite frankly, our lack of expertise in the failure area.  We cannot make sense of the information we have gathered from various bits of information you and others have managed to collect for us.

 

However, the issue is still on our minds, and we are working to acquiring an acer laptop of similar model and configuration to see if we can experience the same problem here.  Having immediate access to a reproducible failure case gives us a lot more leverage to analyze the problem.  Unfortunately, we are in the middle of a update of our purchasing system, so all purchases have been delayed for a while.

 

This problem should work itself out shortly, and then we can hope that we have the problems necessary for investigation once the hardware is in-hand.

 

We apologize for the delay in achieving a solution for this.


Thank You,

Steven

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Message 82 of 99

Anonymous
Not applicable

Hi Steven,

 

I can send my laptop to Autodesk if you like.. Or can't you get needed information by controlling my laptop? Maybe week is enough for you? Sorry for this, but nowadays I think there is tools for digging all information of you need. Please feel free to ask control by PM.

 

Jari

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Message 83 of 99

bob
Explorer
Explorer

replaced

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Message 84 of 99

bob
Explorer
Explorer

Hello,

 

I'm having exactly the same issue, also on a pc with a intel N3450 processor. Looking at the other PCs mentioned in this thread, all (mine (N3450), Chuwi Lapbook 14.1 (N3450), and the Aspires (N4200)) all also have Intel Apollo Lake processors (N series processors) ?!

 

I'm also getting no response from the akamai time server as error message, but can access that URL from all browsers on the PC as well as via CURL from the power shell command line as you can see at the bottom of this message. 

 

Also, I installed fusion on another i7 device on the same network which works perfectly, but can't get it to work on this pc after trying all fixes etc on this forum.

 

Could be an issue with the some portion of the code when running on the new(ish) Apollo Lake processors?

 

Thanks,

B


PS C:\Users\me> curl https://time.akamai.com


StatusCode : 200
StatusDescription : OK
Content : 1500540310
RawContent : HTTP/1.1 200 OK
Connection: keep-alive
Access-Control-Expose-Headers: Server,Content-Length,Date
Access-Control-Allow-Headers: origin,accept-encoding,referer
Access-Control-Allow-Methods: GET,HEAD...
Forms : {}
Headers : {[Connection, keep-alive], [Access-Control-Expose-Headers, Server,Content-Length,Date], [Access-Control-Allow-Headers,
origin,accept-encoding,referer], [Access-Control-Allow-Methods, GET,HEAD,OPTIONS]...}
Images : {}
InputFields : {}
Links : {}
ParsedHtml : mshtml.HTMLDocumentClass
RawContentLength : 10

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Message 85 of 99

bob
Explorer
Explorer

Hello Steven, 

 

I'm having exactly the same issue, also on a pc with a intel N3450 processor. Looking at the other PCs mentioned in this thread, all (mine (N3450), Chuwi Lapbook 14.1 (N3450), and the Aspires (N4200)) all also have Intel Apollo Lake processors (N series processors) ?!

 

I'm also getting no response from the akamai time server as error message, but can access that URL from all browsers on the PC as well as via CURL from the power shell command line as you can see at the bottom of this message. 

 

Also, I installed fusion on another i7 device on the same network which works perfectly, but can't get it to work on this pc after trying all fixes etc on this forum.

 

Could be an issue with the some portion of the code when running on the new(ish) Apollo Lake processors?

 

Thanks,

B


PS C:\Users\me> curl https://time.akamai.com


StatusCode : 200
StatusDescription : OK
Content : 1500540310
RawContent : HTTP/1.1 200 OK
Connection: keep-alive
Access-Control-Expose-Headers: Server,Content-Length,Date
Access-Control-Allow-Headers: origin,accept-encoding,referer
Access-Control-Allow-Methods: GET,HEAD...
Forms : {}
Headers : {[Connection, keep-alive], [Access-Control-Expose-Headers, Server,Content-Length,Date], [Access-Control-Allow-Headers,
origin,accept-encoding,referer], [Access-Control-Allow-Methods, GET,HEAD,OPTIONS]...}
Images : {}
InputFields : {}
Links : {}
ParsedHtml : mshtml.HTMLDocumentClass
RawContentLength : 10

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Message 86 of 99

svelez
Alumni
Alumni

@bob ... I have been sending you PMs around this information last night and on the 24th that it seems you have not been receiving.

 

If you have not seen these, please send me an email.  The first half of my address is steven.velez.

 

Thanks,

Steven

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Message 87 of 99

svelez
Alumni
Alumni

To all of the users who have posted with a similar issue on login, please be advised that we believe we shipped a solution last Wednesday, Sept 6.

 

If you have not tried to install and login to fusion since then, please do so to determine if this has been addressed for you.

 

Thanks to all of those of you, who with lots of patience, helped us to do what could be done to diagnose and identify the problem.

 

Steven

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Message 88 of 99

Anonymous
Not applicable

Hello Steven,

 

Thank you very much for this update! Now Fusion works fine and I have also Sheet metal feature. Also thank's to all other persons who has been part of this solve.

 

Best regards

Jari

Message 89 of 99

Anonymous
Not applicable

Finally now works. Thank you very much 🙂

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Message 90 of 99

Anonymous
Not applicable

Hi all,

 

Now there is update problem. I can't open file which have done other PC with updated version.

 

Jari

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Message 91 of 99

svelez
Alumni
Alumni
HI Jari,

Can you please post or otherwise send us the fusion 360 log files from the failing update application?

These should be accessible from the help menu under “Diagnostic Log Files"

Thanks,
Steven
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Message 92 of 99

Anonymous
Not applicable

Hi Steven,

 

I posted it with my message. But here it is again.

 

Jari

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Message 93 of 99

svelez
Alumni
Alumni
My apologies. I was responding to email notifications and did not notice there was an attachment on the post.

Steven
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Message 94 of 99

fred9905
Autodesk
Autodesk

Hi Jari,

 

I just had a check for the log information that you attached. We got that there is an update problem when the program updated latest fusion from release version "2.0.3302" to "2.0.3481". Then the program in your machine is still "2.0.3302", and your opened document was saved by latest build program. That is why you couldn't open the document. We have created a defect to track this update problem.

 

In order to solve your current update problem, could you please uninstall the current installed program? And download the latest fusion streamer from here. Then install the latest Fusion 360 program with downloaded streamer.

 

Sorry for inconvenience.

 

Thanks,

Fred from Fusion Engineer team.

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Message 95 of 99

Anonymous
Not applicable

Hi,

 

In this laptop Fusion still does not work like it works on desktop. Frustrated for this. Automatic update don't work and after modeling in desktop I can't do nothing in laptop be cause it is older version. I always need to uninstall and reinstall Fusion. Still there is problem with material database.

 

Jari

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Message 96 of 99

Anonymous
Not applicable
Searching in the web i find this post and i faceva similar problem. I think is a prob related to chipset. In general, the Apollo lake “N” are more near the Tablet. So i think that autocad won’t recognize ad a real pc state.

This is a poor thinking i know but you give the idea
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Message 97 of 99

Anonymous
Not applicable

I realise this is an old thread, but having recently read every post in this thread and a whole bunch of other google search results for no result at all, I though I'd share the one easy solution that solved the streamer.exe / Msiexec.exe issue quickly and easily for me on my win 7 pc.

I followed the advice in this link: https://www.cadforum.cz/cadforum_en/installation-or-update-problem-in-autodesk-fusion-360-locked-tip...

The silent install fixed the issue immediately and that's all I had to do.

 

Message 98 of 99

Anonymous
Not applicable

@Anonymous wrote:

I realise this is an old thread, but having recently read every post in this thread and a whole bunch of other google search results for no result at all, I though I'd share the one easy solution that solved the streamer.exe / Msiexec.exe issue quickly and easily for me on my win 7 pc.

I followed the advice in this link: https://www.cadforum.cz/cadforum_en/installation-or-update-problem-in-autodesk-fusion-360-locked-tip...

The silent install fixed the issue immediately and that's all I had to do.

 


+1!! This solved the problem for me too!

Message 99 of 99

Anonymous
Not applicable

 


@Anonymous wrote:

@Anonymous wrote:

I realise this is an old thread, but having recently read every post in this thread and a whole bunch of other google search results for no result at all, I though I'd share the one easy solution that solved the streamer.exe / Msiexec.exe issue quickly and easily for me on my win 7 pc.

I followed the advice in this link: https://www.cadforum.cz/cadforum_en/installation-or-update-problem-in-autodesk-fusion-360-locked-tip...

The silent install fixed the issue immediately and that's all I had to do.

 


+1!! This solved the problem for me too!


+2 issue resolved with "streamer.exe has stopped working" during install.  Attached is my systeminfo.  The issue was happening on windows 10.

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