Repeated crashing without error report prompt

Repeated crashing without error report prompt

evanp4509U4JZ
Collaborator Collaborator
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Message 1 of 4

Repeated crashing without error report prompt

evanp4509U4JZ
Collaborator
Collaborator

Today has not been a good day. Fusion has crashed at least 5 times. When I try to change from one component to another I get the "capture position?" prompt. No matter which I choose I get the "recalculating" message in the bottom right of the screen for about 2 seconds then fusion is closed. No questions asked. No prompts given. No recovery file available on start up. Just gone.

 

Any ideas?

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Message 2 of 4

Phil.E
Autodesk
Autodesk

This kind of report is often graphics related, almost all "instant" crashes with no CER indicate some graphics involvement.

 

It could mean you need newer drivers. Your latest crash report shows July 2019 for the nvidia card. I recommend going directly to nvidia to check for an update.

 

It might be data related. Is this happening only in one design file and/or when you do one particular action? If so, can you share a link to the design and let me know what steps to take? If you want to do so privately, please use a PM.

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 3 of 4

evanp4509U4JZ
Collaborator
Collaborator

Thank you. 

It seems fairly consistent and random, ie. several times a day on different projects but not consistently on the same action and sometimes not at all. I have always felt Fusion and this computer do not get along but I am less than remedial in my computer skills so I often get " I don't know what you did but it's working now." from our in house guy. I'll pay closer attention to the circumstances and repost when I have something. Until I'll check with nvidia.

Message 4 of 4

Phil.E
Autodesk
Autodesk

Thanks. The random nature points towards hardware/graphics. Please let me know how it goes for you.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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