Issue with synchronizing drawings to the designs

[wvieveen]

I'm currently designing a product configurator, but I came across the issue that my drawing does not want to sync to my design. When I try i get an error message. (see attached)

Is this a known concept, and are there solutions for it? 

If anyone knows, that would be a great help!
Thanks in advance

[dsouzasujay]

Hi @wvieveen ,

Thanks for reporting this.

Drawings should normally update and stay in sync with their parent design, so receiving an error during synchronization is not expected behavior.

Since you mentioned this is part of a product configurator setup, there may be an interaction between configurations and drawing references that we need to look at more closely.

I will check with the development team to review this case.

cc: @prakash.kumar32QRY 

[dsouzasujay]

Hi @wvieveen ,

If you don't mind can you go to
Help - > Diagnostics & Support -> Diagnostic log files -> This will generate a zip file.
Can you please attach the file here? This will give us some insights into what is happening. 

[wvieveen]

Hello @dsouzasujay,

Attached the zip file. 
I hope this helps!

[dsouzasujay]

Hi @wvieveen ,

can you please follow below article and see if it solves the problem?

"We cannot perform this operation" when opening an assembly or drawing file in Autodesk Fusion

[rosie_lucas1]

Hello @wvieveen,

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Rosie | Community Manager