Install error,urlopen error<urlopen error[Errno 11001] geta ddrinfo failed

[liliang_wk]

My computer has no way to install fusion 360, and an error occurred during the installation. I do n’t know how to solve it. The attachment contains error information and computer information, so I ask for help.

PS：Checked the forum for similar issues and tried solutions but still not working.
https://forums.autodesk.com/t5/fusion-360-support/can-t-install-fusion-360/m-p/8861777#M58640

[MoshiurRashid]

Hi

Thanks for posting. HERE  is a link of an article which describes the issue well. I think you might take a look. 🙂

Let us know what happens next.

Stay safe

[liliang_wk]

I have used the cleaning tool to clean up and turned off the firewall, but I still get an error.
Trying to switch between wifi or mobile hotspot, and trying to use a VPN are useless.
I also tried to manually clean the registry and manually delete the fusion related directories in appdata, which is still useless.
Please give more effective assistance, thank you

[liliang_wk · Accepted solution]

The problem is solved, there is a problem with the previous installation package, download the new installation package , and then reset the computer network.