Fusion 360 crashes whenever I open a file

Fusion 360 crashes whenever I open a file

Anonymous
Not applicable
2,901 Views
29 Replies
Message 1 of 30

Fusion 360 crashes whenever I open a file

Anonymous
Not applicable

Hi,

 

I was working on a design that was opening perfectly yesterday. However, today, when I went to resume my work, Fusion 360 would not open and immediately crash, asking me to fill out an error report. This only happens with this one file, and I am not sure why. Any ideas on what it can be?

 

I spent so long on this part (over 75 hours), and now it seems that I will have to redo everything again!!!!! I am really unhappy and was wondering if anyone has had the same issue or knows how to fix it?

 

EDIT: I have attached my file that isn't opening

0 Likes
Accepted solutions (1)
2,902 Views
29 Replies
Replies (29)
Message 21 of 30

RajkumarIlanchelian
Autodesk
Autodesk

@Anonymous Thanks for sharing the design. I tried this on both my windows and Mac and I can successfully open the design as well as switch to the manufacturing space and back without any issues. 

If you go into Preferences - > Preview features -> Manufacture -> are there any ones that you have opted-in for? 

 

I have also attached a new version of your file with no changes but just a new version. Can you upload it as a new version and see if it makes a difference? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 22 of 30

Anonymous
Not applicable

OK I have the same problem with the file you sent me.  I looked at preferences and the boxes are checked for "Automatically get latest Posts and Machines" and also "Tool Library".  

0 Likes
Message 23 of 30

Anonymous
Not applicable

Raj- i have also switched to a paid subscription if that allows you to now access my account.  

0 Likes
Message 24 of 30

RajkumarIlanchelian
Autodesk
Autodesk

@Anonymous I can't see your project in full at this time. I believe you have to un-invite me and invite me again to the project. 

 

Out side of that here is one more version of the design you sent me. Can you upload this and see if that works? Basically what I did was I removed the manufacturing space in this f3d as though one has not been created yet. I want to see if that makes a difference. If this still crashes, then we have to look at options on how we can get the crash dump file from your machine to see if this is a graphics issue. 

 

Have you checked to see if your graphics drivers are up-to-date? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 25 of 30

Anonymous
Not applicable

Same issue with this file. I deactivated and reactivated you as a team member.  Drivers seem to be up to date.  

0 Likes
Message 26 of 30

Anonymous
Not applicable

Is there a way i can let you remote into my pc so that you can see what i am seeing?

0 Likes
Message 27 of 30

RajkumarIlanchelian
Autodesk
Autodesk

@Anonymous I am in the US pacific time zone. Can certainly work with you to be on a call and screen share. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 28 of 30

Anonymous
Not applicable

Just let me know what i need to do, this is really keeping me from completing several time sensitive projects. 

0 Likes
Message 29 of 30

Anonymous
Not applicable

My problem seems to be directly related to the manufacturing workspace.  The reason I cannot open most of my files is because they were last saved within that space.  New files I can open or I can create a new drawing, but as soon as I select Manufacturing, the program crashes to desktop. 

0 Likes
Message 30 of 30

RajkumarIlanchelian
Autodesk
Autodesk

@Anonymous Please look out for an email from me on a few things that I would like you to try. I will have to send you an attachment as well that will fail in email and hence I will attach it to your project. Details in email. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes