Freeze and crash when editing dimensions on drawing since latest update

Freeze and crash when editing dimensions on drawing since latest update

BWENGUK
Advocate Advocate
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Freeze and crash when editing dimensions on drawing since latest update

BWENGUK
Advocate
Advocate

Running version Fusion 2.0.20981 x86_64 on Windows 11 Pro 24H2 (26100.2605)

i9-14900HX with RTX 4080 (mobile)

 

Since the most recent update I'm getting very regular freeze and crashes when trying to open up tool bar items. For example, double clicked a dimension to chance it's settings. When I double click, nothing opens. Try double clicking another dimension, same again. Then try to save the document, and fusion crashes.

 

It would appear to me what ever triggers the 'pop up' when you interact with something is causing the crash. This is only happening since the most recent update.

 

An issue I have had for a long time is when I ctrl+P to print, the screen darkens but the print dialog doesn't show up. I do wonder if this is related?

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Message 41 of 42

BWENGUK
Advocate
Advocate

@tashreeqNB57Ewe all know that, but sadly for a lot of us rolling back is simply not an option. Although it may be that version of windows causing the problem, it was certainly an issue with Fusion, not Windows. This can't be blamed on Microsoft, as fusion was the only software package I was having issues with.

 

This is behind us now though, as the fix is here. Even if it did take far too long.

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Message 42 of 42

liang_chen
Autodesk
Autodesk

There are multiple ways to share the feedback and report issues. For commercial users, the most effective way is to contact local product support, and share the details of the issues, such as steps to reproduce the issue, and bussiness impact. Then PS will report issues and set the right priority to internal development team.  Issues can be post in user forum and Autodesk community too, and we will review them regularly. Thanks



Fred Chen
SQA Engineer
Quality Assurance Team
Autodesk, Inc.


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