File missing

[TheWebExpert]

I am missing a file.  I have looked both on the list in the program and online, and I cannot find it.  I did NOT delete this.

[jhackney1972]

You give no information on the type of file.  Is it a model, drawing file, application file, etc.

[TheWebExpert]

It is a 3D model that I created.  It has mysteriously disappeared from the lists.

[karina.harper]

@TheWebExpert 

Can you share your log files from any computers you have been working on?

What is the name of the file?

Also, do you see it in your 'recent files' at all?

Karina

[TheWebExpert]

It's not in Recent Data.  The file was called "RTG."

[karina.harper · Accepted solution]

@TheWebExpert 

On the web, can you check your trash? Go to the project it should be in, then open the trash at the top. I see a 'delete' action occurring in the logs at 4:45pm on 10-24 of the file RTG. If you didn't initiate that, that is concerning. I'm investigating some other data loss issues as well.

20221024T164524 I   2332 Workflow start: delete 1-6356f963-39f40f9e569943b89a772c24
20221024T164530 E   4300 Network failed request - response NOT OK:
URI:https://developer.api.autodesk.com/wipdata-serv/storage/v3/lineages/urn:adsk.wipprod:dm.lineage:kYhgE1YoTEaBZiwMztsZZg
...X-Request-ID: ContentBrowser_c462a7c4-143d-49c7-aa69-08b31f7cd3f9__fileRefresh_urn.adsk.wipprod.dm.lineage.kYhgE1YoTEaBZiwMztsZZg 
...response: HTTP/1.1 404 Not Found
Connection: keep-alive
Content-Encoding: gzip
Content-Length: 84
Content-Type: application/json
Date: Mon, 24 Oct 2022 20:45:29 GMT
Strict-Transport-Security: max-age=31536000; includeSubDomains
Transfer-Encoding: chunked
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
X-Frame-Options: DENY
X-XSS-Protection: 1; mode=block

{"errorCode":"LIN_NOT_FOUND","errorClass":"ApiError","message":"Lineage not found."}		ThreadID: 4300, Function: Ns::Network::ReqUtils::logRequestError, Line: 322
20221024T164530 D   2856 ActiveDocumentCache:  uploader thread started
20221024T164530 I   2856 [OS3] START uploadFile file:login__ActiveDocuments urn:adsk.objects:os.object:fusion.prefs.login/5YJQQXGWQVP5__ActiveDocuments
20221024T164530 I  22984 PushNotification broadcasting 0007 a360prod%3Agroup%3A19395472 groupSubscription
   {"message":[{"message":{"wipVersionUrn":"urn:adsk.wipprod:fs.file:vf.kYhgE1YoTEaBZiwMztsZZg","state":"CONTENT_AVAILABLE","name":"RTG","parentFolderUrn":"urn:adsk.wipprod:fs.folder:co.Vrr6ZCdzTVqQAFuE7hkvig","lineageUrn":"urn:adsk.wipprod:dm.lineage:kYhgE1YoTEaBZiwMztsZZg","projectDmid":"a360prod:group:19395472","branch":"master","branchUrn":"urn:adsk.wipprod:dm.branch:BjAfJ-GMSxGlauIW2LASnQ","eventType":"WipFileDelete","eventId":"0bcfe3c3-7a62-405d-a99c-cdd80af3f27d","sourceServiceTrackingId":"ContentBrowser_68a72bc0-23c2-4b55-893c-d4b842051299__filesDelete_urn.adsk.wipprod.dm.lineage.kYhgE1YoTEaBZiwMztsZZg-Clone-0.WIP-bc5209e8-f29a-4303-8085-2abf78ea4cd4"}}],"channelStatus":["available"]}
20221024T164530 I   2856 [OS3] GET 200 /oss/v2/buckets/fusion.prefs.login/objects/5YJQQXGWQVP5__ActiveDocuments/signeds3upload file:login__ActiveDocuments requestId:f360_ActiveDocuments__1-6356f96a-acf546460244450299b0a957 dt=0.27 key=AQICAHif~ily6OqA= expires=2022-10-27T00:00:00Z ttl=184470 urls=1 (1)

Cheers,

Karina

[TheWebExpert]

Yes, it was there.  Thank you SO much!  I worked very, very hard on this design, and didn't want to lose it - even though I've printed most, if not all of the parts.  I might have deleted it by accident.