email verification

[Anonymous]

I keep getting a message in dashboard that I have been sent an email that I need to confirm

I can't find this email anywhere. Can somone explain what bthis is?

Thanks, 

Ed

[Swathi_Vadlamani]

Kim,

You shouldnt be asked to verify your email any more. We fixed your issue.

[kimgrevedk]

Thanks.

[JamesCAD9]

I'm having the same issue.

[Swathi_Vadlamani · Accepted solution]

James,

We fixed your verify email issue

[JamesCAD9]

Thanks

[fredrik.stahl]

I've got the same issue. I get the same banner saying "We need you to verify your email address", but I never received the email. Other from that, everything seems to be working fine and I can still access all of my projects.

[Anonymous]

Hi,

I'm having the same problem

[Swathi_Vadlamani]

Hi Dan,

We fixed your email verify issue.

[Swathi_Vadlamani]

Fredrik,

We fixed your verify email issue.

[michaelbuffington]

I'm now having this same issue.

I discovered this issue while trying to see why I couldn't upload files through Fusion 360 - is it possible these two issues are related?

[Swathi_Vadlamani]

Michael,

We fixed your email verification issue

[davidpbest]

I am having the same problem - a banner at the top of https://myhub.autodesk360.com/ saying "We need to verify your email address" and a button to receive a verification email which is supposed to have a link to verify receipt.   I do not receive the verification email.   This is driving me crazy.   How do I get this resolved please?

DBest

[tomjulier]

Hi,

Same thing with email verification for me 🙂

Thank you.

[Swathi_Vadlamani]

Tom,

We fixed your issue.

[Anonymous]

Hello, same for me. Can you reset my account aswell?

[Anonymous]

i don't receive any verification email . i can't used a360

[Anonymous]

help me please 😞 i badly want to use a360 rendering ..

[James.Youmatz]

Hi @Anonymous,

Welcome to the Fusion 360 Community!

I am sorry to hear this is happening! Can you take a screenshot of the error message you are seeing however? In the meantime, I will reach out to the A360 team to see what might be going on.

Thanks,

[Anonymous]

I know this thread is old, but I now have this issue as well, I cannot log in to Fusion 360 because it keeps telling me my email needs to be verified. I click the button to send a verification email but no email arrives. Please help, I cannot use the program or access my files until this is resolved. Thanks in advance!

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[Anonymous]

Hi

This is an administration problem. Your best option is to contact support.

Regards, Ted