Configurations apperas wrong in drawing section

Configurations apperas wrong in drawing section

engineer5AUSY
Explorer Explorer
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Configurations apperas wrong in drawing section

engineer5AUSY
Explorer
Explorer

Hi everyone,

 

I'm not sure if its since the last update but I realised when I open my drawings in the list on the left side, my configuratrions shown all the same. 
On the drawing itself theres different configs shown (whats actually right). 

I havent worked on the drawings for weeks, now I open them and this error apperas. 

Also when I want to change to the right name (changing configuration) it doesnt work. After choosen the one I want, it starts loading and end up where it was before. 


I would like to show a screenshot but I am not allowed to show those parts. 

 

Not surem just would like to know if there is anyone else with this problem, or if there is even a fix for this behaveur. 

 

Thanks to you 🙂
Fabian 

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Message 2 of 4

liang_chen
Autodesk
Autodesk

Hi Fabian,

Thanks for sharing the feedback, and sorry to hear you meet the issue.

So far, we have not reproduced this kind of issue during internal testing. By the sympton you mentioned, the configuration design could be sick, or the file link is corrupted in drawing.

Usually, we need the dataset to investiagte the issue. Will it be possible that you share a sample dataset to reproduce the issue? 

 

To check if it is the issue in configuration design or drawing, please double check. Thanks 

  1. Is there any existing assembly design in your side, which consumes the configuration design as component with different configuation settings? In this assembly design, do those configuation components work well ?
  2. In this configuration design, can you switch the active configuration in it ?
  3. Can you place the configuration design as component into a new assembly with different configuration settings?
  4. Can you create a new drawing from the configuration design with different configuration settings ?
 
 
 
 


Fred Chen
SQA Engineer
Quality Assurance Team
Autodesk, Inc.


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Message 3 of 4

engineer5AUSY
Explorer
Explorer

I might open an support case for this. So I can show this issue to someone. 

 

I thing thats gonna be more easy if this problem cant be reproduced from you. 

I opened this topic just to make sure this problem already been in mind or not, and it seems like its not.


If you want I can let you know when the support found a solution for this. 

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Message 4 of 4

liang_chen
Autodesk
Autodesk

Creating a support case will be effective as well. You can demonstrate the issue and dataset to product support team directly. Thanks



Fred Chen
SQA Engineer
Quality Assurance Team
Autodesk, Inc.