PCB supplier/manufacturer reports "that traces have a width of zero mils"

[xpuipc]

Hi,

my pcb maker/supplier reports (again) that the traces of my PCB have a width of zero. 

I am using the standard DRC rules of fusion except for the mask and the copper distance to outline.

In mask I put max to 2 mils (was 4 mils) that i get a soldermask bridge between the pins of 0.5 mm pitch.

And i changed the distance of copper to 20 (i think default is 40).

I am using the latest Fusion

I use traces of 6 mil width 

In Fusion everything looks fine

Depending on the gerber viewer i can also see on my computer that the traces "are very thin", also some pads are not visible, see above.

Using a different online viewer it looks ok.

I think last time when my supplier reported this issue i tried things with the mask setting (min 2/max 4, or other way round...) and suddenly it was ok (trace width was OK), but not really know whats going on/what the parameters do...

So what can be the problem here...?

Thank you

Torsten

[jorge_garcia]

Hi @xpuipc,

I hope you're doing well. It's interesting that using a different viewer the files look OK, that implies that the issue is with their internal viewer.

I would suggest taking a few screenshots of files in the other gerber viewer and sending it to them and see what they say. I'll ping the devs on this, but I have a strong feeling that the issue lies with the manufacturer.

Let me know if there's anything else I can do for you.

Best Regards,

[xpuipc]

Hi @jorge_garcia,

...it seems that my issue is the same issue like in this post (sorry did not see it before):

Traces are "very thin" => zero...i attached my gerber data... i am using the kicad gerber viewer....there you can see that the traces are very thin...

Torsten