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Expired: Subscribe now

3 REPLIES 3
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Message 1 of 4
Anonymous
230 Views, 3 Replies

Expired: Subscribe now

Money has been debited from my account 3 days back, i have received the invoice as well, still it shows expired, 

3 REPLIES 3
Message 2 of 4
jorge_garcia
in reply to: Anonymous

Hi @Anonymous ,

 

I hope you're doing well. First thing to check is to go to manage.autodesk.com and see if you have an active entitlement there. If you don't have an entitlement there than we would have to get in touch with sales to see what's going on.

 

If you do have a commercial entitlement there then it might just be that Fusion needs to recache the entitlement. Try signing out of Fusion 360 and then signing back in.

 

Let me know if there's anything else I can do for you.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Message 3 of 4
Anonymous
in reply to: jorge_garcia

##-
Contract IDDetailsAssigned datePurchased byHub
110003091655
FUSION
TEAM (1 members) NA hiteshmpatil@gmail.com gmail913658.autodesk360.comI did
sign out and sign in again in fusion 360 but still it shows expired
-##
Message 4 of 4
jorge_garcia
in reply to: Anonymous

Hi @Anonymous,

 

I hope you're doing well. Go here, https://knowledge.autodesk.com/contact-support and create a ticket. They'll get you sorted quickly.

 

Let me know if there's anything else I can do for you.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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