Tooltips disappear too quickly

Tooltips disappear too quickly

staciewallace
Participant Participant
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45 Replies
Message 1 of 46

Tooltips disappear too quickly

staciewallace
Participant
Participant

Since the June update I'm unable to read tooltips because they disappear too quickly. The link below is a Screencast of the problem. 

 

http://autode.sk/1CW8c5C

Accepted solutions (1)
6,603 Views
45 Replies
Replies (45)
Message 2 of 46

staciewallace
Participant
Participant
I uninstalled/reinstall before and it didn't fix the problem. I found a forum post on troubleshooting and it mentioned manually deleting a bunch of files. I performed those steps, reinstalled, and the tooltips are working correctly!
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Message 3 of 46

Anonymous
Not applicable

You should link to the post, and specify which files you deleted. I'm trying to solve the same problem but can't because your answer is incomplete!

Message 4 of 46

staciewallace
Participant
Participant
Accepted solution
Message 5 of 46

Anonymous
Not applicable
I see now. Thank you. Upon starting the software again without a reinstall, the problem is fixed temporarily. I had tried rebooting and everything previously, but it didn't work.
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Message 6 of 46

kellings
Advisor
Advisor

I'm seeing too much of this lately in Fusion. You hover your mouse to get an extended description and all you see is a flicker. I've attached a screen grab of an extended description where the last line of text is cut off completely.

 

CutOff.png

Kevin Ellingson
Technical Specialist

If my post resolves your issue, please click the Accept Solution button.
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Message 7 of 46

BartsGarage
Contributor
Contributor

Finally, what's the solution?

 

I'm totally new to Fusion 360, my overal experience with UI is very positive, but especially at this stage it would be helpful to see tooltips.

 

EDIT:

 

After system restart it works corectly. I must say by far F360 interface is the most user frednly I've seen in 3D software! Very intuitiv!

Message 8 of 46

CapGuy
Collaborator
Collaborator

Yes, doing a clean install, *then after this doing a restart of the computer* is the right way to fix this so strange tooltips behavior.

--
May The Force be...yond !
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Message 9 of 46

CapGuy
Collaborator
Collaborator

Hell(o) !

 

Alas the solution of the clean install seems to work but after few restarts, it does not.
Even after a clean install (as told in this forum topic), it works 1 time and it does again the same bug after few restarts...
A pity and very boring when learning as a beginner 😕

Any other solution to use tooltips to learn Fusion 360 as easy as possible ?

 

EDIT : after a new restart of the computer, it seems to work well again ! Got crazy, and apologies if it works well for you...

 

Cordially,
Guy

--
May The Force be...yond !
Message 10 of 46

Anonymous
Not applicable

Having the same problem. Did a full clean re-install, including deleting the files recommended, and tool tips reappeared for a few days, but now they're back to their "hide and seek"  mode. Very annoying.

 

I will try rebooting again and will see...

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Message 11 of 46

staciewallace
Participant
Participant
I noticed it start again for me as well. I can't seem to narrow the problem
to any particular setting or driver in Windows 10 that is causing it. Every
update resolves the problem for a while and then it reverts to disappearing
too quickly.

I'll update the resolve status to get more visibility from the Autodesk
team.
--
-Neal Wallace
Message 12 of 46

Phil.E
Autodesk
Autodesk

We are aware of this and working to fix the underlying problems that cause things like this.

 

Thanks for the additional feedback, I've added this post's link to the bug report.

 

Regards,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 13 of 46

CapGuy
Collaborator
Collaborator
Thanks Neal to add this comment (because it is not so easy for me as a non fluent native English speaker to explain all is needed) and of course thanks a lot Phil to post it to the bug report !
My best,
Guy
--
May The Force be...yond !
Message 14 of 46

Anonymous
Not applicable

Has there been any progress on a permanent fix for this as it is very annoying.

 

Message 15 of 46

CapGuy
Collaborator
Collaborator

Autodesk is working on, but I just found a workaround, waiting the fix : in fact if your Fusion360 window is not full screen, you will see tooltips do not close themselves, but just go back under the F360 window !
The quick workaround is :
to close (or minimize, it does the same for this graphic bug) *all* the others open windows beside and behind the F360 one, et voilà !
This should works, and after that you can re-open others windows, go back to non-full screen etc.
Hoping this will help,
Guy

--
May The Force be...yond !
Message 16 of 46

Anonymous
Not applicable

I too have had this problem for a long time.  New installs, reboots, disabling then re-enabling the tooltips option etc didn't help - tooltips would *always* just briefly flash up then disappear.  But following the suggestion above, I minimised all windows, changed the Fusion 360 window to be non-full-screen, then returned it full-screen, and now the tooltips work.  Weird, but it works !

Message 17 of 46

fearless_frd
Explorer
Explorer

Thank you so much for this.  The key is to minimise all windows - not just the screen that Fusion 360 is on

Message 18 of 46

CapGuy
Collaborator
Collaborator
Yes ! I apologize if I wasn't clear enough above, you are right.
BTW this quick tip :
the fastest is to minimize all windows and re-open only the F360 one.
Cordially,
Guy
--
May The Force be...yond !
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Message 19 of 46

Anonymous
Not applicable

I tried minimizing and reopening the screen but nothing happened. still waiting for a proper guide. 

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Message 20 of 46

Phil.E
Autodesk
Autodesk

Hi, welcome to the Fusion 360 forum.

 

We are currently testing the systematic fix for this problem. It won't be released to you until sometime in October early November. Please let us know if this continues after that.

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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