To any Autodesk employees that care.....
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I have a few things I would like to say that I know a lot of your customers are thinking but just wont say it publicly so here it goes.
The first point I want to make crystal clear is this is not an attack on Autodesk, Fusion or it's employees. I'm trying to help.....
The GOOD:
First off I would like to thank the entire Fusion 360 Team for bringing us this innovative software at an affordable price.
There has been a lot of hard work put into this software and it shows.
In my opinion Fusion has a brighter future then Inventor or Solidworks once more functionality is added and the kinks worked out.
The BAD:
The appearance from the outside is that the entire team is broken into segments that have no communication with each other.
Why does it look this way? Well ADSK employees are always saying the team that works on this doesn't necessarily work on that. So when there is a release (July release comes to mind) This (team) broke all of the other teams work or so it appears.
My observations:
There is a new mesh space environment ok great, but where is all the training on how to use it?
What good is an entirely new environment with no documentation on how to use it?
If this documentation exists where is it?
How can this new environment break so many other work flows but no one on the development team saw any of these problems?
I have noticed that the 3 or so times I asked if this release was tested I got no answers.
This is but one example...
The amount of confusion from new users at all CAD experience levels is astounding. How do I know this? Because I am on the boards everyday helping these people. They reference what training there is...so I take a look, and the videos confuse me half of the time and I'm an Autodesk expert elite! I know how to use the software and yet I'm sitting there watching the videos scratching my head half the time.
Lately myself and other very knowledgeable individuals have messaged each other back and forth because responses from ADSK employees make it seem like they have been in the dark for the last few weeks or that they didn't even read what has been said in the threads before giving an answer, or the work around they give has already been proven not to work.
There is a reason it's called a Development TEAM. Please start talking to each other....if a change is being made in the software, get with the training people an figure out what effect the changes are going to have on the old videos and update them if needed. If its a new tool make sure there is documentation and training videos on the new tool. If a change say mesh space deals with meshes test the meshes from mesh space in sculpt, test importing mesh files and not just from within the mesh space but the dashboard too. If you want all meshes to come in through mesh space then remove the ability to bring them in from the dashboard. Talk to each other because without proper communication and planning your not a TEAM.
Don't take our constructive criticism to heart, it's not personal. We want Fusion to be the best piece of CAD software out there more then you do! We wouldn't be here using it if we didn't.
When a knowledgeable person asks a question don't treat us like we don't know what technology is out there. I for one have read hundreds of thousands of white papers on everything dealing with 3D modeling and CAD and rendering. I have been doing this for 30+ years. Just tell it straight, if Fusion is lacking in that area just tell us so we can work around it until it is implemented. We understand Fusion is still in the newish phase. But understand this A LOT of people rely on this software for their business and we can't afford to be down for a day much less a week or two.
Read the forums and you will see you need to stop worrying about adding things like mesh space and look at your core functionality. Focus on fixing what you have before adding more problems on top of your current problems.
And please if your going to force the cloud down our throats fix the cloud problems! It's degraded or down at least twice a month...this is totally unacceptable.
Take note this is very discouraging to new and old users.
I hope the entire TEAM including MANAGEMENT can read this and see I made this post because I care. This is not a RANT its CONCERN over current events.
If you took the time to read this thank you.
Phil Procario Jr.
Owner, Laser & CNC Creations![]()