"Unable to Open" files made by other users on my team

[gervais5YXPJ]

I recently started having trouble opening files created by other members of my team. Has anyone seen this? I have tried restarting Fusion and following the troubleshooting instructions, but nothing has helped. Log file attached. 

[RajkumarIlanchelian · Accepted solution]

@gervais5YXPJ Logs shows that you are on version 2.0.15050 that is from December 2022. The new version we are on now is 2.0.15299 and it is possible the other collaborators are on the newer version that has a different schema (once saved on a newer schema, cannot open on an older schema). Once you update to 2.0.15299 I am sure this should be addressed for you. 

[gervais5YXPJ]

Thank you! I was able to delete the application and download the new version, and it seems to be working now.