Problems Exporting a STEP file to my desktop

[Anonymous]

I am having difficulty lately exporting a STEP file to my desktop.  When I attempt to do so, I get the following error:

"Translator failed to export the assets as a file [file name]"

Any help would be welcome.  I am running an iMac platform.

Thank you all in advance for your help!

Paul

[NicolasXu]

Hi Paul,

Thanks for reaching out to us. It seems to be related to the model. Would it be possible to share it with us for a close look? You can either Export the entire file as .F3d format or Share Public Link by enabling the download permission. Both commands are available under the File menu.

My email address: lixiong.xu[AT]autodesk.com

Best Regards,