Problem launching Fusion 360 from A360

[Anonymous]

When I try to launch Fusion 360 fom my A360 window a message comes up that informes me that my browser is trying to launch Fusion 360, and if it is not installed on my computer to download and install it.

Well I have Fusion installed on my computer and it works fine. I can open my A360 account from Fusion. I can make changes from fusion and it will show up in my A360 browser, and visa-versa. I just can't launch Fusion from my Browser.

(I use Google Chrome for my web browser.)

[innovatenate]

Which operating system are you using, Windows or Mac OS? The version of the OS will help to....

Have you tested with any other web browsers? 

Thanks,

[Roman_Vesely]

Hi mwrother500,

is expected to see this message within opening Design document from A360 dashboard:

 

but immediatly after that you should see message box like this with these two options (Launch application / Do nothing):

You need to use "Launch Application" option. After that your document should be Open in the Fusion.

Regards

 Roman

QA Fusion team