Thanks for providing this! It's a good start.
A technical writer whose work I admire once told me that the difference between a "reference" and a "narrative work" is a carefully sculpted index that is based on many users' (or student's) questions, and that for a good textbook or manual, as much work needs to go into the index as went into the writing of the raw text. When the person who isn't the author is charged with making the index, they will of need to do the equivalent of reading the book ten, maybe twenty times
She further pointed out that looking through the index of a textbook is a good predictor of how much knowledge you'll get for the effort of reading it, and for a product, reading the index of its manual is a good predictor of how much the product will contribute to productivity.
... and that's not a coincidence: in both cases it says that a Herculean effort went into making sure that when the reader or user wants to know about some feature of the product, they can look it up within a minute rather than potentially spending an hour, a day, or worse as they scrub the internet and message boards for something relevant.
And however long they take looking things up is negative productivity that subtracts from any productivity gains that product features provide.
In light of that I both laugh a little and cry a little when I enter a term (try "axes") in the help lookup of a product - which has no actual manual - and the result is a 20 minute video. To put that in perspective, just imagine you're in a building you haven't visited before, you need to find where the bathroom is, and when you ask you're presented with a 20 minute video - being able to scroll through it to search will not make the experience much less irritating.
The pdfs you provided are much better than paging through a video, so kudos. Please keep up the good work, but please give your product the manual and the index it deserves!
B
PS - I think I'll skip making a screencast about this 🙂 ...