My save feature is not working!!

[Anonymous]

I cant save any work. I lost a file that I worked on for 4 hours. It started when I worked offline during travel. When I went to log back on, the save feature will not work. It doesnt work on the icon or the file feature (save or save as..). Need to help. I logged off and logged back on. I deleted my Fusion360 and installed it back on. 

Dont know what to do.

[innovatenate]

Can you check the About Fusion 360 dialog from the help (?) menu? It will list what kind of entitlement you have like subscription, student, etc.. What does yours say?

If there is no issue with the entitlement, can you check the below solution?

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Erro...

Hope this helps.

Thanks,

[Anonymous]

Here it is

[innovatenate · Accepted solution]

I've sent you an e-mail directly request some information that will help to resolve this issue. Please let me know if you have any questions.

Thanks,

[hphase]

Can you help me out as well?  I purchased via the app store and i can't save.  It's shows Active Plan: none

[innovatenate]

Sorry to hear about this!  I will inquire with team to get to the bottom of it. I have also sent you an e-mail requesting some information that may help. I just wanted to make a note in the forum for continuity.