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MacBook Pro - Trackpad gestures not working after sleep

MacBook Pro - Trackpad gestures not working after sleep

MartinMajewski
Advocate Advocate
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10 Replies
Message 1 of 11

MacBook Pro - Trackpad gestures not working after sleep

MartinMajewski
Advocate
Advocate

Hi,

 

I saw a lot of trackpad related issue posts here, but neither of them deals with a problem I am facing for months now.

 

So I'll try my luck by reporting it here.

 

If I have Fusion open for a longer time period and put my MBP to sleep (close the lid) and want to resume working after some time, all mouse gestures stop working. This is that only "zooming" is working, but not with a pinch to zoom gesture but an ordinary scroll gesture.

 

No orbiting, no pinch to zoom, nothing. The only way to regain this functionality is to restart the whole application.

 

I'm using Fusion 360 mainly on my MacBook Pro 13'' (Early 2015) - Phil already got my specs via Mail. I have Fusion running continuously and basically only restarting Fusion when this problem occurs - which is way too often.

 

 

Sincerely,

Martin

 

 

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2,445 Views
10 Replies
Replies (10)
Message 2 of 11

Phil.E
Autodesk
Autodesk

Martin,

 

In this case, the Fusion app is not in focus for the trackpad input. It's giving you the generic system gestures.

 

Can you try minimizing Fusion to the dock and then bringing it back up. It's a lot faster than restarting Fusion. This should return the trackpad to full function.

 

We have reported this before and it may have regressed. I'll check into it. Thanks for posting again.

 

Regards,

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 3 of 11

Anonymous
Not applicable

@Phil.E, Can you shed some light on whether or not gestures are supposed to be supported on a MacBook Pro running Windows natively via Bootcamp.  If it should work, it does not, at least for me.  If it shouldn't work, is it being considerd or is it in the works?  The trackpad is so capable it is a shame not to be able to make use of it.

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Message 4 of 11

Phil.E
Autodesk
Autodesk

This is one I need to ask around about. In theory, yes, and if not it's a defect. There is always the OSX side of your hardware available... 🙂 I know you are running Bootcamp for a reason, so all kidding aside, you deserve an answer. I can't find any information in our defect system, so this may be a new report.

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 5 of 11

Phil.E
Autodesk
Autodesk

Okay, turns out I am wrong here. Trackpad is not supported in this environment. Kevin Schneider was kind enough to provide the answer, so to quote him:

 

"

It does not work because gestures are part of the OS to application logic. This is not a bug since the os running is windows and windows does not support track pad gestures on apple hardware.

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 6 of 11

Anonymous
Not applicable

@Phil.E, thank you for the definitive response.  For what it is worth, I am not thrilled to run Windows, but I found the Windows side of Fusion 360 to be better supported / less buggy.  For now I will stick with Windows becasue currently, since the September update, I am having an unuaually good expereince.  I am soooo happy to report that.  Doesn't mean the Mac side isn't running equally well now...

 

I've unintentionally hijacked the thread.  My apologies @MartinMajewski

Message 7 of 11

MartinMajewski
Advocate
Advocate
No Problem! 🙂 The main thing is that you have got an answer!

I have Windows 10 running as VM on my Mac and it supports gestures and multitouch. But I don't know if it is due to an abstraction layer of the VM that stimulates a touchscreen or because Windows 10 is really capable of dealing with the Apple tracked now.
Message 8 of 11

TrippyLighting
Consultant
Consultant

It is because of an abstaction layer in VM Fusion that it works in a VM.


EESignature

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Message 9 of 11

derekjohn37
Explorer
Explorer

@MartinMajewski I see this is an old thread but I have exactly the same problem you described on my MacBook Air (M1) (Gestures not working following a laptop sleep). Did you (or anyone else reading this) ever find a solution?

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Message 10 of 11

MartinMajewski
Advocate
Advocate

Hi @derekjohn37 ,

 

no, unfortunately, I haven't found an active solution. The issue went away after Autodesk and/or Apple pushed an update of sorts.
As Autodesk is using a rather exotic approach to how the Fusion 360 application is packaged on macOS, I think that it is not fully compatible with the M1 build of macOS.

You'll have to wait and see.

Best wishes,
Martin

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Message 11 of 11

derekjohn37
Explorer
Explorer
Thanks for the fast response. I guess it’s still early days for M1. I’ll keep an eye out for updates.
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