help system is broken ?

help system is broken ?

cekuhnen
Mentor Mentor
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Message 1 of 6

help system is broken ?

cekuhnen
Mentor
Mentor

when I click help or any tool tip I only get this error message

help.PNG

I am on win 7 atm.

 

Claas Kuhnen

Faculty Industrial Design – Wayne State Universit

Chair Interior Design – Wayne State University

Owner studioKuhnen – product : interface : design

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473 Views
5 Replies
Replies (5)
Message 2 of 6

prabakarm
Alumni
Alumni

Claas,

 

I tested the steps you went thru and I did not have problems.  Can you make sure your browser is not hung due to other reasons?

 

Thanks,

Prabakar.

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Message 3 of 6

cekuhnen
Mentor
Mentor
Chrome runs fine

Claas Kuhnen

Faculty Industrial Design – Wayne State Universit

Chair Interior Design – Wayne State University

Owner studioKuhnen – product : interface : design

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Message 4 of 6

bob_holland
Autodesk Support
Autodesk Support

@cekuhnen,

 

I have not been able to replicate your results.

I am using chrome version:

Version 43.0.2357.124 m
Please check to see that your Chrome is up to date.
Thank you.

Bob Holland
Autodesk Product Support
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Message 5 of 6

cekuhnen
Mentor
Mentor
Odd

Chrome is updated and runs fine. Fusion is unable to start it. Ah windows 😉

I can uninstall fusion and install it freshly

Claas Kuhnen

Faculty Industrial Design – Wayne State Universit

Chair Interior Design – Wayne State University

Owner studioKuhnen – product : interface : design

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Message 6 of 6

cekuhnen
Mentor
Mentor
so I needed to fully restart my PC to make Fusion be able to access Chrome. All works now.

Claas Kuhnen

Faculty Industrial Design – Wayne State Universit

Chair Interior Design – Wayne State University

Owner studioKuhnen – product : interface : design

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