Fusion doesn't response

[0502880]

If my computer goes to "sleep" mode (hibernate?), I have found difficulties to get Fusion to respons after restart. At least it takes quite long time (more than 10 min.) or sometimes I have to use stop process method from Windows resource management.

Is this my hardware/operating system (win7) problem or is it more Fusion related? Or is it recommended not to use "sleep mode" in your computer?

[Anonymous]

Hi Enthusiast,

                     I hope there might some problem with your system because normally Fusion360 doesnot responds in that way as you described. If you have a high quality graphics card in your PC i would suggest you to apply "high performance mode" to Fusion360 so that it performes better.

                     I hope it solves your problem. "Fingers Crossed"

Regards

Mandeep

[0502880]

Thank's for your comment. Yes, probably the problem is my Quadro series graphics card; I know that it is not recommened as best solution for Fusion use.

Could someone Autodesk people comment to this matter? I should then change to use some "gaming" series craphics card...

[Anonymous]

It might be your graphics card. I have the same problem and sometimes this is quite annoying for your workflow. I have just bought an Asus Rog laptop (NVidia gtx 960m graphics card). In 2-3 days I will have it working and I will let you know if card is the problem.

All the best!

[Anonymous]

I've already had my new laptop working and it seems the problem disappeared. So far so good. This makes me think the graphics card is the real problem.

Hope this helped!

[0502880]

Thank's for information! Still hope, that also some Autodesk people could confirm, that the craphics card could cause such a problem.

[baribak]

Hi,

While the graphics card could be part of the problem there's also the network "re-connect" speed and when you are re-engaging with Fusion. I have found in my testing that Fusion is responsive after waking if you wait until network connections are re-established. We aren't aware of this specific behavior being associated with the video card.

However in theory the video card could be contributing in the sense that it could take a while to reinitialize or could also be looking for it's own updates while it's initializing. Have you checked the manufacturer's website for newer drivers? I specify the manufacturer's website because Microsoft Update does not necessarily have the most current drivers.

Also, does changing (lowering or increasing) the resolution/color depth make any difference?

Finally, in general if Fusion is continuing to be non-responsive after waking then we'd be interested in getting your log files to see if there's anything causing a conflict. Can you post the log.zip here? To generate them launch Fusion, clikc the Help menu (?) and select Diagnostic Log Files.

Regards,

[0502880]

If I understand right, the network "re-connection" speed is caused of the whole network system; hardware+software+internet connection? My internet connection (cable modem) is 50 Mb and it's been very stable and my computer is connected via RJ-45 cable to my own 1GB network.

I have used only Nvidias own drivers, I have quite new driver ver.341.92; I just checked, that there is a version 341.95 available. I will install it, but I suppose, that it isn't the main problem.

"Also, does changing (lowering or increasing) the resolution/color depth make any difference?" Haven't done, I could try it (never changed color depth?). And as I told, I have Quadro series graphic card due to certain software.

Ok, I will send you a log file after the problem occurs next time. Is it ok to send it to you directly via e-mail?

[baribak]

Hi Enthusiast,

Yes you can send me the log file at kevin dot baribault at autodesk dot com.

Regards,