Fusion 360 Drawings cannot launch

[maciej.jagodzik]

Hello ,

I have a problem with Fusion i reinstal 3 times and still doesn't work.

Help

[RajkumarIlanchelian · Accepted solution]

Hi,

Sorry that our update caused these errors for you. I am going to assume that you are on windows and if you can try the below and let me know:

1. Go to your ProgramData- Autodesk

2. Delete FusDoc folder

3. Restart Fusion 360

This should fix the problem for you. Please let us know if this helped. 

[maciej.jagodzik]

yes it works, Thanks

[Anonymous]

I am not having any luck with this. I have tried uninstalling and reinstalling an that doesn't work.

I can't find the Program Data folder, I can find the Program Files folder but there is not an Autodesk folder there.

Need this working asap for business use !

[maciej.jagodzik]

on C drive you need to enter in the view (at the top of the window) and show the hidden elements, then you find ProgramData Folder

[RajkumarIlanchelian]

ProgramData is a hidden folder in Windows. 

Here is a link from Microsoft that shows how to turn on hidden folders - https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Hope this helps. 

[Anonymous]

Sorted ! Thanks

[Anonymous]

Hello,

I had the same problem but this procedure doesn't fix the problem for me. When I delete the Fusdoc folder I just can't launch Fusion360 at all anymore...

[RajkumarIlanchelian]

Did you do any uninstall of the product before you found this workaround? Also did you try a restart of your machine to see if that helped? 

[Anonymous]

At first I uninstalled and reinstalled the product as recommended in the error message. Tried to launch designs but it still wasn't working.

Then I deleted the Fusdoc folder as you said and tried to restart Fusion without restarting the machine. Here Fusion didn't launch at all.

So I tried restarting the machine then, here Fusion can be launched but the issue of drawings launching is still there.

[RajkumarIlanchelian]

Can you please do a couple of things for me:

1. launch Fusion and go to Help - Diagnostics log files

2. This will generate a zip file. Please email it to [email protected]

3. Close Fusion

4. Delete the FusDoc folder

5. Now start Fusion again and see if that fixed it for you

Sorry that this is taking longer than it should be.

[Anonymous]

hii rajkkumar ur post helped thank u where r u from india

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@RajkumarIlanchelian wrote:

Hi,

Sorry that our update caused these errors for you. I am going to assume that you are on windows and if you can try the below and let me know:

1. Go to your ProgramData- Autodesk

2. Delete FusDoc folder

3. Restart Fusion 360

This should fix the problem for you. Please let us know if this helped. 

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