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Fusion 360 crashes

9 REPLIES 9
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Message 1 of 10
LMD001
1048 Views, 9 Replies

Fusion 360 crashes

Hello Fusion 360 Team,

Sometimes invoking a, any, command crashes Fusion, after a restart doing the exact same thing does not crash Fusion and the command just performs as expected.
Does it make sense to simply restart Fusion 360 every now and then to ''clear'' an internal error cache?
It may be just a feeling but it occurs to me that Fusion 360 tends to get more and more unstable longer in the modelling session.

I understand that an error message for any and every possible mistake a user makes, would be close to infeasable, but when an error occurs, simply ''throw you out'' is not very elegant.
But then again, even when these random crashes are annoying, maybe there is just no other way than to go through these ''growing pains''.

I love Fusion 360 and am very confident that Fusion 360 is going to be the future in 3D modelling.
Nice work Autodesk Fusion Team!

Kindest regards,
Ludo
9 REPLIES 9
Message 2 of 10
keqingsong
in reply to: LMD001

Hey LMD, the crashes you've been experiencing are very abnormal. Let's diagnose this problem: Please respond with the following information: 

 

Operating system + version
System Specs
Graphics Diagnostic (under the help menu)

 

Also, please confirm that you have the most up-to-date version of Fusion 360? You can check by going to About Fusion 360 in the Help menu and giving us the build number. 


Keqing Song
Autodesk Fusion Community Manager
Portland, Oregon, USA

Become an Autodesk Fusion Insider



Message 3 of 10
LMD001
in reply to: keqingsong

Hello Keqing,

 

Thank you for your answer.

 

Operating System: OS X Yosemite 10.10.2

Processor: 4 GHz Intel Core i7

Memory: 32 GB

Graphics: AMD Radeon R9 M295X 4096 MB

Fusion 360 Version: 2.0.1407

 

Again thanks for looking into this.

 

Kindest regards,

Ludo

Message 4 of 10
innovatenate
in reply to: LMD001

Ludo,

 

Thank you for reporting this and nice machine specs!

 

How long are you leaving Fusion 360 open and running for? How much idle time between uses? Are you locking/hibernating the computer in-between uses? 

 

It may be helpful to quit Fusion 360 down when you're not using the application. 

 

Thanks,

 

 




Nathan Chandler
Principal Specialist
Message 5 of 10
LMD001
in reply to: innovatenate

 Hello Nathan,

 

Yes, you are right, I tend to leave Fusion 360 running, even when not using the application.

 

I will shut down Fusion 360 between sessions and see if these random crashes get fewer.

 

Will get back to you in a while to report how it's going.

 

Many thanks for your reply and for looking at this.

 

Kindest regards,

Ludo

Message 6 of 10
LMD001
in reply to: innovatenate

Hello Nathan,

There seems to be a major improvement regarding the random crashes by closing Fusion 360 between sessions.

Thanks for the helpful advice.

Best regards,
Ludo
Message 7 of 10
innovatenate
in reply to: LMD001


You are welcome! Thanks for confirming that the suggestion helped, I'm glad that it helped!

 

Thanks,

 

 




Nathan Chandler
Principal Specialist
Message 8 of 10
baribak
in reply to: LMD001

Hi,

 

You may also want to try a couple of other things to see if it helps without having to re-launch Fusion:

 

Under the "Username" Menu go to Preferences. In Preferences click on the Data Collection and Use entry. Uncheck the Desktop Analytics and Google Analytics options. Also, uncheck the "Use my cloud usage..." options.

 

Additionally, under the Graphics entry ensure the checkbox for "Limit effects when graphics memory is too low" is checked.  

 

Regards, KpB

Kevin Baribault
Fusion 360 Quality Assurance
Message 9 of 10
LMD001
in reply to: baribak

Hello Kevin,

 

Looked at the settings you mentioned, but they where already as you suggested.

 

Anyway, not keeping Fusion 360 open (idle) over a longer time, improved these random crashes a lot.

Over the next months I'm sure the Fusion 360 Team will identify and remove most of the stability issues.

 

Many thanks for your concern.

 

Best regards,

Ludo

 

 

 

Message 10 of 10
Anonymous
in reply to: LMD001

Hello, I am experiencing the same issues and want to understand Why the Fusion 360 Team has not solved this issue. I leave my solid works or CatiaV5 running all the time and it doesn't crash my system out.  Please tell me there is a fix for this !!

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