Email Verify?

Email Verify?

EdDRM
Collaborator Collaborator
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3 Replies
Message 1 of 4

Email Verify?

EdDRM
Collaborator
Collaborator

Hello,

 

In A360 I am getting a message at the top of my screen saying "We need to verify your email address".

I have followed the instructions several times..it says you have sent an email...no email shows up.

Why do I get this message and if you are sending an email where does it?

I have attached a picture of the screen.

 

Thank you,

                Ed

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589 Views
3 Replies
Replies (3)
Message 2 of 4

macmanpb
Collaborator
Collaborator

Here too!

 

If i click on the Button to verify my email, an error banner is coming up.

 

And why i get this verify banner? I am always registered?!

 

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Message 3 of 4

brianrepp
Community Manager
Community Manager

Hi @EdDRM - this is a known issue (similar thread here) that requires our help to fix.  I've escalated to the proper team to help.

Message 4 of 4

Swathi_Vadlamani
Autodesk
Autodesk

Hi Peter, Ed

 

We fixed your verify email issue.

Thanks,

Swathi Vadlamani
Autodesk 360 Web
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