Cannot find downloaded file from A360

Cannot find downloaded file from A360

Anonymous
Not applicable
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8 Replies
Message 1 of 9

Cannot find downloaded file from A360

Anonymous
Not applicable

Hello, Cannot open some files from cloud. Please help.

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Accepted solutions (1)
1,256 Views
8 Replies
Replies (8)
Message 2 of 9

wongam
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

Some conversation about your similar issue is in this article. Please check. I am not sure if rename of your file will work. You can try that. Besides, you can also continue to engage forum trail over there if you want

 



AmandaWong

Autodesk Customer Support
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Message 3 of 9

wongam
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

I was wondering how's the files working so far from the Cloud - do you still encountering any error?



AmandaWong

Autodesk Customer Support
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Message 4 of 9

Anonymous
Not applicable

I bought new macbook and no more this error yet.

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Message 5 of 9

Anonymous
Not applicable

Still have that problem on new macbook pro.

 

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Message 6 of 9

wongam
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

I am trying to find out more details as to why you're facing difficulties Uploading, Saving, Opening, Viewing, or Exporting in  Fusion 360. It is important to make sure that the file that you're trying to open fit the file to Mac - what file type you're trying to open?



AmandaWong

Autodesk Customer Support
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Message 7 of 9

Anonymous
Not applicable
Have problem with design and drawing files
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Message 8 of 9

Anonymous
Not applicable

I copied the file to a new folder then opened the copy. Maybe this will help?

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Message 9 of 9

Anonymous
Not applicable
Accepted solution

Problem was in file name in Russian language. I changed name to English clear cash and open file without problems 

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