Can't open files anymore after the update

[chrissem]

Hey, I last used fusion on Monday and now I can't open the file anymore. I think it's because of the Fusion update I did this morning. The file keeps loading in the file manager and when I'll open it Fusion will crash.

[chrissem]

I was able to fix the problem by going into ofline mode. then I opend the document and switched to online and saved it. Now it's working...hopefully

[Anonymous]

Hi chrissem,

                   Try opening the file through A360. I hope this might work and solve your problem.

[chrissem]

THX, but I tried that too and it didn't work...same error message

[andreotti60]

I'm having the exact same issue.  Many hours of work down the drain. 

[saketsatta]

Hi,

I'm sorry to hear that you are having a problem opening your files. Could you please upload your log files here or send them directly to saket dot satta at autodesk dot com so we can analyze the issue and find a solution?

Thanks,

Saket Satta

Fusion 360 development