Hi Mauricio,
Thanks for the reply. My replies are inline and in green below:
1. The installer itself, show just some vague progress bar, without ever explaining what on earth it is doing, it should at least say it is downloading something... You see, I downloaded the installer from the site, thinking it was a installer, not a downloader... You should make then available a true installer, where you can download and reuse on several machines, and fix your interface, that is extremely unclear of what is going on.
KpB: I'm sorry for your confusion regarding the downloader. Our current streamer implementation attempts to reduce the local footprint most installers require. We do this by downloading and decompressing files as they are installed on your system. As for the level of detail we provide during the install, yes we do display a progress meter but do not show anything else with regards to what files are being installed, their locations, etc. All of that information is stored in our installation log file. That can be found in c:\users\<username>\appdata\local\autodesk. Additionally, regarding a "full program" to download we do offer a self-contained installer. Unfortauntely it is designed to work in lab environments and installs the program globally for multi-user systems. I will add a request to offer a self-contained installer for local installs.
2. Bandwidth issue is not it taking too long to install, it is making all other people in the network slow, and eating up metered connection, WITHOUT WARNING, since the downloader doesn't say what it is doing except having a progress bar.
KpB: Unfortunately we do not control how much bandwidth is allocated. We use whatever is available in attempt to expedite the installation process. You can control bandwidth allocations through 3rd-party utilities but like other programs we use what's there.
3. Fusion install on C on Windows... AND also installs in whatever place it wants in OSX and Linux too, it is not a "windows platforms" issue, it is all platforms.
KpB: Regarding the ability to install to a drive other than "C" we do recognize the need for this in some environments and hope to be able to provide this option in a future update. In general we follow Windows installation guidelines and put most of the files we install in c:\users\<username>\appdata\local\autodesk for Windows and for OSX users in /Users/<username>/Library/Application Support/Autodesk as per Apple recommendations.
4. I installed only from autodesk.com, and yes, there ARE two versions installed, when Fusion updates, it creates a new dock icon for the new version that just installed, and break things, someone just made a post complaining about it: https://forums.autodesk.com/t5/design-validate-document/fusion-360-disappears-completely-after-quitt...
KpB: This sounds like you may have pinned an icon to the taskbar which wasn't updated when Fusion was updated. If so and you want to use a Taskbar icon, right-click on the desktop icon and pin that to the taskbar. This points to a file that doesn't change locations after updates and should be functional moving forward.
5. Disk space is not an issue, breaking policy (there are several reasons to not install stuff on boot partition) is, redownloading and wasting metered connection is, redownloading and making the network unecessarily slow is an issue, and so on...
KpB: Again, we are aware of this request.
6. Connection is a small business, no proxies, fiber optic, according to speedtest can reach download speeds of 10 megabyte (not megabit) per second, usually when I download random stuff from US or Europe I see around 3 megabyte per second of speed.
KpB: I can't really comment on network performance as every network connection is different. I do know that installations on either Mac or Windows from my office or home generally take between 10-20 mins (office is faster). So I'm not sure what would cause Fusion's install to take that long but I believe the place to start is the network connection itself. It sounds like the bandwidth was being reduced as the streamer was running. Sometimes the time of day when you try can also play a role in network speed. If it is that slow I would see if another time of the day works better (less people on the internet).
Regards,
Kevin Baribault
Fusion 360 Quality Assurance