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Cannot access projects in the browser

4 REPLIES 4
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Message 1 of 5
hilgenbergalex
1450 Views, 4 Replies

Cannot access projects in the browser

Hi,

I am trying to find my Fusion360 projects from the web browser. I did that in the past, but now it seems that something changed???

I am trying to access the projects since one hour…but no success yet.  

 

This

https://www.solidsmack.com/cad/fusion-team-access-fusion-360-browser/

seems to be obsolete…

When I log in “Fusion Team” does not exist anymore, there you find “account settings”. Going there will bring you to your account setting…. But from there you cannot access your project.

 

By the way, I find counterintuitive the fact, after log in and going to your member area there is no link to your files. You can only switch between your profile and your account settings.

 

Can somebody help me?

Alex

 

 

 

4 REPLIES 4
Message 2 of 5

Hi @hilgenbergalex

 

Thanks for posting! That article is mostly current, but I've shown how I access my data in the screencast below. 

 

I think that article is a little outdated - the site shows "Fusion Team" rather than "A360" for me now. It may also help to clear your browser cache or try accessing your hub in an Incognito/Private Browsing window.

 

I also usually navigate using the direct URL: myhub.autodesk360.com.

 

I hope this helps! Please let me know if you have any questions.

 

 

 

Paul Clauss

Product Support Specialist




Message 3 of 5

Dear Paul,

thanks a lot for your help!

The solution - myhub.autodesk360.com - was exactly what I was looking for.

Nevertheless, the other solution option shown by your screencast does not work, simply because “Fusion Team Button” is not there,  see my screenshot. https://ibb.co/d6Rz09

 

Alex

Message 4 of 5

Hi @hilgenbergalex,

 

thanks for posting. I cannot see the URL of the website you are trying to access it from, but it's not available from any random Autodesk site.

I can see it when I go to https://www.autodesk.com/products/fusion-360/overview# - let me know if it's still missing for you when you go to that site.

Fusion Team buttonFusion Team buttonHowever, I myself never use this button - it basically directs you to myhub.autodesk360.com that @paul.clauss mentioned.

 

Best regards,

Paweł Potyrała
Technical Support Manager

Global Product Support
My Screencasts | Fusion 360 Webinars
Message 5 of 5

Hey Pawel,



thanks for coming back to my question.



I played around a little bit with f360 site and it seems like this problem
is still there.



Note: I am located in Germany!



Let me show you the problem

1. Google [“fusion 360”] - clicking on the first link

https://www.autodesk.de/products/fusion-360/overview

Note .de instead of .com in my case

Result: https://imgur.com/HwGlx51

As you can see, there is no “Fusion Team” button - as I mentioned in my
previous posts.



2. I change the language (or my location) to USA - hoping to get “Fusion
Team” button this way

URL is now https://www.autodesk.com/#

Result: https://imgur.com/wRPHdro

Still no “Fusion Team” button - only “Account settings”

==================

Funny thou, using your link
https://www.autodesk.com/products/fusion-360/overview#
everything works
fine…

BUT, Autodesk recognize that I am in Germany and asks to change the
location to Germany.

I agree, getting to
https://www.autodesk.de/products/fusion-360/overview?referrer=%2Fproducts%2Ffusion-360%2Foverview#

There “Fusion Team” is replaced by “Account settings” (in German:
“Kontoeinstellungen”)



It looks like you cannot get to your Fusion HUB using German version L

Never mind, I will use the direct link myhub.autodesk360.com as proposed by
@paul.clauss


Alex




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