Fusion craches at startup

[Anonymous]

Hi i have an issue here with running Fusion 360. It crashes and autodesk told me that i need to update Update OSBASE WDDM User Mode Driver. But i already have all windows 7 latest updates system and videocard drivers, and i tried to reinstall all i can include Fusion, but it didnt help. It maybe a problem because a have Duet Display program on my computer,  to run second display from ipad. Maybe they conflict. But i realy need both this programs.

[innovatenate]

If you disable the Duet Display program, does Fusion 360 launch normally?

Thanks,

[Anonymous]

Hi Nathan.
I checked, no if i disable or fully delete Duet Display it still doesnt  launch.
Well, I dont know whats the problem i have with runing Fusion 360. 

[innovatenate]

The video card and driver seem to be fine for Fusion 360 from the error reports that I have reviewed. Are there any other displays or peripherals installed or connected to the system (e.g. a wacom tablet, spacemouse, etc)?

[Anonymous]

Wacom Intuos 4, Sharkk Wireless Ergonomic Mouse, thats all.

[innovatenate]

Could you try disconnecting and disabling the Wacom tablet/software? 

Which driver are you using for the Wacom table? There may be a new driver available from the below website.

 http://us.wacom.com/en/support/drivers/

Thanks,

[Anonymous]

I tried to disconnect  tablet and update to the latest intuos drivers now, no, its not helped. Oh and also this massage started appears after crash. I dont know its new or i may be miss it earlier *~*

[innovatenate]

Is this a recent, fresh installation of Fusion 360? I noticed another user reported a similar error in the below forum discussion. 

http://forums.autodesk.com/t5/design-and-documentation/july-update-crashing/td-p/5745018

This issue was impacting integrated intel HD graphics cards. In this case, the best solution was to peform a clean uninstall of the current version (instructions in the link below). 

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-...

Then to re-install fresh using the Download Free Trial link in  the below webiste.

http://www.autodesk.com/products/fusion-360/try-buy

Based upon the previous discussion, this seems to be graphics related. Keep the peripherals disabled/disconnected until Fusion 360 is starting normally. Hopefully, the re-install will help. Please keep us updated, either way.

Thanks You,

[Anonymous]

I tried to do all according to instructions,  full cleanup, reinstall, peripherals disabled, etc. now. Nope. Its seem it doesnt helped, but previous error dissapears, now just crushing. Can this graphics related problem, cause of RUS Windows user profile or rus username in win paths? I meet this problem once with some renders. 
Or may be Windows 10 update somehow can solve this problem?

[Anonymous · Accepted solution]

Double check duet display. It has a second element called Kairos Driver in add/remove.
It seems to be the culprit of my Revit constantly crashing and giving black screens.