im unable to load a proposal to my revit

[Romano_Moore]

hi, i'm new to using forma and having trouble adding the proposal into my Revit project. I've downloaded the forma add-in, but whenever I go to load the proposal into Revit, it comes up with an error message: 'Could not find any data. Go to Forma and click send to Revit in the proposal list options menu.' I have obviously sent the proposal to Revit, and tried with different proposals in case it was just a bug. If anyone has any idea what I may be doing wrong, I would appreciate the help, thank you

[smilksh · Accepted solution]

Sorry to hear you are having troubles.

Are you logged in to Revit and Forma using the same account?  That's the most common reason for this issue.

Hope this helps!

-Heather from Forma

[benoit.tahchiYBKWB]

I'm using Forma, the revit plugin doesn't work when I try to load the proposal the same message I get, try later our team is notified with an error code etc. Please advise

[benoit.tahchiYBKWB]

I'm using Forma, the revit plugin doesn't work when I try to load the proposal the same message I get, try later our team is notified with an error code etc. Please advise

@smilksh 

[smilksh]

Sorry to hear you are still having problems.

Could you please share a screen shot with the error code?

Thanks,

-Heather from Forma

[benoit.tahchiYBKWB]

Hi,

Please find attached the snap shot of the error generated from revit plugin when I try to load my proposal from forma

Could you please let me know how to solve this?

[greg_marr]

Benoit, we looked up that error report, and this version check failed because your local cache rejected the add-in contacting the API because you were not authenticated.

If you need further details, you can contact us via "Help>Contact support" in Forma, as I don't want to share details about your network error publicly.