Our company pride ourself on taking care of the client during the warranty period just as well as during construction. We have recently started tracking our warranty through a product called Maintain X, the cool part of this product is that each location (project) has a unique QR code that the client scans, they fill out the request, can upload pictures and documents for us to either accept and assign to the subcontractor, they can comment on work completed and upload pictures OR we can deny it and turn it into a chargeable work order. It would be AWESOME to track warranty for our clients like the punch list. The punch list gives so much more opportunity to identify exactly where the item is and this is missing from our current software. The real feature is the client able to quickly scan a QR code to start the warranty request and tracking!
