Issue:
We're trying to promote the adoption of the issues tool with field users. To minimize the effort it takes to enter in new issues we are templating out the most common issue types so field supervisors can add them on the fly. The Issues Templates function only supports the pre-population of 'standard fields', but does not allow the templating of added 'custom fields'.
Suggestion:
Allow the issue template creation tool to display custom fields which have been added to any given issue type, and allow the templating of those fields.
Benefit:
Common complaint received from field staff is that it takes too much administrative effort to get work done in Forma, and they aren't wrong. Templating and pre-population is our strategy to address that. The easier it is for field staff to utilize Forma, the better our adoption & utilization will be, and the more useful the Forma platform will be in helping complete construction work well.
