Stuck in a loop of entering login information into Fusion 360.

[mtc00001K38Q]

When logging into Fusion 360 with my education license, I enter my login information, and then it loads for about 10 seconds, flashes the "unsupported browser error" screen for half a second, and then takes me right back to the login page for me to enter my information again. I have tried the application version and browser version, as well as trying on my personal laptop as well as a university PC. 

[dan.banach]

Hi @mtc00001K38Q 

I'll ask the Fusion team to take a look at your account.

Thanks,

-Dan

[dan.banach]

Hi @mtc00001K38Q 

Can you please restart Fusion and let me know if you can now log in and create a new Fusion Team?

Thanks,

-Dan

[mtc00001K38Q]

The same issue is still occurring. 

[dan.banach · Accepted solution]

Hi @mtc00001K38Q 

The team reset your Team again. Can you please try again?

Thanks,

-Dan

[mtc00001K38Q]

That appears to have worked, thanks for your help.

[jty2]

I'm having the exact same issue, me and the original poster of this thread are in the same class and I'm wondering if I could get help with this as well thanks.

[stankojo]

Hello Dan,

I have the same problem as the owner of post, my account is stuck in a loop of entering login information for fusion 360. What should I do for my Team to be restarted too as that seemed to be the solution?

Thank you in advance.

[dan.banach · Accepted solution]

Hi @stankojo 

Your Fusion Team has been reset. Pleaser try logging into Fusion again and you should be prompted to create a Fusion Team.

Keep us posted.

-Dan

[stankojo]

You're a lifesaver Dan, thank you so much!

All good and working now. Have a wonderful day.

Best regards,

J.

[bjs5]

 Hi Dan,

I am currently having the same problem was wondering if you could help reset my fusion as well.

[dan.banach]

Hi @bjs5 

I submitted a request to have your account reset. I'll keep you posted.

-Dan

[dan.banach]

Hi @bjs5 

Please try to log back into Fusion and let me know if you have success.

Thanks,

-Dan

[dtm2]

Dan,

I am having the same issue, can you reset my account?

[ram2]

Dan,

I'm also having the same issue as everyone else in this forum. Could you reset the account so I can login?

[wdaviesV44AQ]

Dan, I'm having the exact same issue with a student who I just added to my class.  myself and all the other students who have been in the class do not have the issue, it's just this new student. Doesn't matter which computer she uses.

Thx

[dan.banach]

Hi @wdaviesV44AQ 

Please Private Message me the student's email address that they are logging into Fusion with.

Thanks,

-Dan

[dan.banach]

Hi @dtm2 & @ram2 

Please log back into Fusion and let me know if you have success.

Thanks,

-Dan

[dan.banach · Accepted solution]

Hi @wdaviesV44AQ

Please ask ask your student to try logging back into Fusion. Keep me posted.

-Dan

[opwan]

Same here!