I have already received a confirmation email that I have a student license that's valid until Oct. 3, 2024. Everything was fine then - I was able to download Maya and open the software. However this past friday I tried to open the software to do some homework but all of a sudden it says that I do not have an active subscription. I checked my account and saw that there's nothing listen on the products and services tab. I have also tried downloading the software from the education page.
Solved! Go to Solution.
Solved by LeoWarren-EDU. Go to Solution.
Hi @M_cortez6JW4M,
I've checked your account, and I can see a Maya license in your account - everything else appears to be in check, so I've forwarded this to our Engineering team for investigation.
I apologise for the disruption, and I'll let you know when I receive an update,
All the best,
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Leo Warren
Community Manager - Students & Educators
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That's great to hear @M_cortez6JW4M,
I've also just heard back from our Engineering team that the fix went through this morning,
Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'
Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette
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