How to Renew Access for Education Licenses

[amanda.k]

The time is coming up where many of you will need to renew your access to the Education licenses - so here's how to do it!

---

Your access to the Education plan will expire at the end of one-year. You can renew your access annually as long as you are eligible.

Thirty days before the expiration of your one-year Education plan access, you'll be sent an email reminder. You can also find your expiration date in the personalized banner notification when you sign in to your account on the Autodesk Education Community website.

If you do not renew your access, your free access will end when your Education plan expires. If you have files stored in Drive, you can continue to access them, but you will not be able to edit them or upload new files.

Note: Documents stored in Autodesk cloud service remain available for 30 days after your Education plan access expires. Be sure to retrieve any files stored in Autodesk cloud service before the end of this period.

---

To renew access:

1. Make sure you are still eligible for educational access by reviewing who is eligible.
2. On the Autodesk Education Community website, sign in to your account.
3. Click Renew Now in the personalized banner notification.
4. Once you confirm your eligibility, your access will be automatically extended for another year. Any product subscriptions that you hold will also be automatically extended for another year.

---

To restart access:

If your access has already expired and you are still eligible, you can restart your educational access.

1. On the Autodesk Education Community website, sign in to your account.
2. Click Restart Access in the personalized banner notification.
3. Once you confirm your eligibility, your access will be automatically extended for another year.

Once you've renewed or restarted access, there's no need to download a new version of your installed software unless you want the latest version.

You can also see this information on this AKN Article. 

[amanda.k]

The time is coming up where many of you will need to renew your access to the Education licenses - so here's how to do it!

---

Your access to the Education plan will expire at the end of one-year. You can renew your access annually as long as you are eligible.

Thirty days before the expiration of your one-year Education plan access, you'll be sent an email reminder. You can also find your expiration date in the personalized banner notification when you sign in to your account on the Autodesk Education Community website.

If you do not renew your access, your free access will end when your Education plan expires. If you have files stored in Drive, you can continue to access them, but you will not be able to edit them or upload new files.

Note: Documents stored in Autodesk cloud service remain available for 30 days after your Education plan access expires. Be sure to retrieve any files stored in Autodesk cloud service before the end of this period.

---

To renew access:

1. Make sure you are still eligible for educational access by reviewing who is eligible.
2. On the Autodesk Education Community website, sign in to your account.
3. Click Renew Now in the personalized banner notification.
4. Once you confirm your eligibility, your access will be automatically extended for another year. Any product subscriptions that you hold will also be automatically extended for another year.

---

To restart access:

If your access has already expired and you are still eligible, you can restart your educational access.

1. On the Autodesk Education Community website, sign in to your account.
2. Click Restart Access in the personalized banner notification.
3. Once you confirm your eligibility, your access will be automatically extended for another year.

Once you've renewed or restarted access, there's no need to download a new version of your installed software unless you want the latest version.

You can also see this information on this AKN Article. 

[FacebookGroupMember]

Hi [@xstancekovaUYGFL](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11365126),

Could you please visit the [Get Products](https://www.autodesk.com/education/edu-software/overview) page and click "Get product" - "Download" for AutoCAD?

Even though you already have AutoCAD installed, this will ensure that your education entitlement is properly activated.

You don't need to complete the download or reinstall, but after you click the "Download" button, could you then please try signing in to AutoCAD again to see if your entitlement is activated?

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@xstancekovaUYGFL](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11365126),

Could you please visit the [Get Products](https://www.autodesk.com/education/edu-software/overview) page and click "Get product" - "Download" for AutoCAD?

Even though you already have AutoCAD installed, this will ensure that your education entitlement is properly activated.

You don't need to complete the download or reinstall, but after you click the "Download" button, could you then please try signing in to AutoCAD again to see if your entitlement is activated?

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

very help full




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

very help full




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hello,
my student licence finally work! I signed in to my autodesk account, downloaded and installed new autocad, signed in when I first opened autocad and it worked 🙂 thank you for your help guys!




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hello,
my student licence finally work! I signed in to my autodesk account, downloaded and installed new autocad, signed in when I first opened autocad and it worked 🙂 thank you for your help guys!




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi! Thanx for your answer... I signed twice, but I'm not seeing any banner (see below)
But when I look my products and services (screenshot 2) I can see my licenses but no way to prolongate them... Even if it's a permanent education license
What did I do wrong ?
Regards





Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/1/Sans%20titre.png 2.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/2/Sans%20titre2.png


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi! Thanx for your answer... I signed twice, but I'm not seeing any banner (see below)
But when I look my products and services (screenshot 2) I can see my licenses but no way to prolongate them... Even if it's a permanent education license
What did I do wrong ?
Regards





Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/1/Sans%20titre.png 2.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/2/Sans%20titre2.png


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hello, I have the same problem as two users above. I signed in using your method, and the banner says my license is valid through Oct. 17, 2022. However, when I open the AutoCAD and the Revit applications on my laptop, the blue countdown is still there. In the user management site it also says that one seat is expiring soon. I have received an email reminding me to renew access, however I see no banner that would allow me to do so. As far as I am aware, I am still elegible, while I'm still studying in the same university. How can I fix this issue?




Source Inline Images: 1.https://forums.autodesk.com/t5/image/serverpage/image-id/978305iF69367F14A05AF37/image-size/large?v=... 2.https://forums.autodesk.com/t5/image/serverpage/image-id/978304iAF3D381144F89FB2/image-size/large?v=...
3.https://forums.autodesk.com/t5/image/serverpage/image-id/978307i563EFB38F39C892F/image-size/large?v=...


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hello, I have the same problem as two users above. I signed in using your method, and the banner says my license is valid through Oct. 17, 2022. However, when I open the AutoCAD and the Revit applications on my laptop, the blue countdown is still there. In the user management site it also says that one seat is expiring soon. I have received an email reminding me to renew access, however I see no banner that would allow me to do so. As far as I am aware, I am still elegible, while I'm still studying in the same university. How can I fix this issue?




Source Inline Images: 1.https://forums.autodesk.com/t5/image/serverpage/image-id/978305iF69367F14A05AF37/image-size/large?v=... 2.https://forums.autodesk.com/t5/image/serverpage/image-id/978304iAF3D381144F89FB2/image-size/large?v=...
3.https://forums.autodesk.com/t5/image/serverpage/image-id/978307i563EFB38F39C892F/image-size/large?v=...


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@assist_cdtx](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/5421527),

Thanks for sharing the screenshots.

Could you please direct message me with your email address? We can check your account to figure out why you're not seeing the renewal banner.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@assist_cdtx](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/5421527),

Thanks for sharing the screenshots.

Could you please direct message me with your email address? We can check your account to figure out why you're not seeing the renewal banner.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@nukisimba](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11560383),

Thanks for sharing the screenshots and sorry for the difficulty you're having.

Could you please direct message me your email address? I'd like to take a look at your account.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@nukisimba](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11560383),

Thanks for sharing the screenshots and sorry for the difficulty you're having.

Could you please direct message me your email address? I'd like to take a look at your account.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hola, a mí también me aparece un mensaje comentando que es una versión de prueba y no de estudiante. ¿Qué ocurrió al agotarse el período de prueba? ¿Se renueva automáticamente? Ya que si entro en Autodesk me dice que sí tengo permiso para el uso del software hasta dentro de un año. Es un poco confuso esto, ¿no? Gracias



Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hola, a mí también me aparece un mensaje comentando que es una versión de prueba y no de estudiante. ¿Qué ocurrió al agotarse el período de prueba? ¿Se renueva automáticamente? Ya que si entro en Autodesk me dice que sí tengo permiso para el uso del software hasta dentro de un año. Es un poco confuso esto, ¿no? Gracias



Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Thank you for replying. I have resolved the issue with an Autodesk
consultant.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Thank you for replying. I have resolved the issue with an Autodesk
consultant.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174),
A trial is different to an educational license. When the trial ends, unless you have a license, your access to the software also ends.
You can see all of your licenses at [https://manage.autodesk.com/](https://manage.autodesk.com/) - Products and Services
You can request (add) product licenses to your account by signing in at [https://www.autodesk.com/education/edu-software/overview](https://www.autodesk.com/education/edu-sof...) by selecting 'Get Product'





Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174),
A trial is different to an educational license. When the trial ends, unless you have a license, your access to the software also ends.
You can see all of your licenses at [https://manage.autodesk.com/](https://manage.autodesk.com/) - Products and Services
You can request (add) product licenses to your account by signing in at [https://www.autodesk.com/education/edu-software/overview](https://www.autodesk.com/education/edu-sof...) by selecting 'Get Product'





Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

very help full




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

very help full




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

¡Hola [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174)!
¿Cómo estás? Soy Joaquim, el Community Manager de la Comunidad en Español.

Te animo a que compartas tu duda en el [foro específico en Español](https://forums.autodesk.com/t5/suscripciones-instalaciones-y/bd-p/2059), dónde la comunidad te ayudará.

¡Te espero!




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

¡Hola [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174)!
¿Cómo estás? Soy Joaquim, el Community Manager de la Comunidad en Español.

Te animo a que compartas tu duda en el [foro específico en Español](https://forums.autodesk.com/t5/suscripciones-instalaciones-y/bd-p/2059), dónde la comunidad te ayudará.

¡Te espero!




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi! Thanx for your answer... I signed twice, but I'm not seeing any banner (see below)
But when I look my products and services (screenshot 2) I can see my licenses but no way to prolongate them... Even if it's a permanent education license
What did I do wrong ?
Regards





Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/1/Sans%20titre.png 2.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/2/Sans%20titre2.png


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi! Thanx for your answer... I signed twice, but I'm not seeing any banner (see below)
But when I look my products and services (screenshot 2) I can see my licenses but no way to prolongate them... Even if it's a permanent education license
What did I do wrong ?
Regards





Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/1/Sans%20titre.png 2.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/2/Sans%20titre2.png


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

I'm having the very same problem, and I don't know what else to do, I logged in multiple times, and trie everything but I don't see where I did wrong.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

I'm having the very same problem, and I don't know what else to do, I logged in multiple times, and trie everything but I don't see where I did wrong.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@assist_cdtx](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/5421527),

Thanks for sharing the screenshots.

Could you please direct message me with your email address? We can check your account to figure out why you're not seeing the renewal banner.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@assist_cdtx](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/5421527),

Thanks for sharing the screenshots.

Could you please direct message me with your email address? We can check your account to figure out why you're not seeing the renewal banner.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@thais.granda](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11638515),

Could you please clarify the details of the issue you're having, including relevant screenshots? You may also direct message me your email address and I can take a look at your account.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@thais.granda](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11638515),

Could you please clarify the details of the issue you're having, including relevant screenshots? You may also direct message me your email address and I can take a look at your account.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hola, a mí también me aparece un mensaje comentando que es una versión de prueba y no de estudiante. ¿Qué ocurrió al agotarse el período de prueba? ¿Se renueva automáticamente? Ya que si entro en Autodesk me dice que sí tengo permiso para el uso del software hasta dentro de un año. Es un poco confuso esto, ¿no? Gracias



Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hola, a mí también me aparece un mensaje comentando que es una versión de prueba y no de estudiante. ¿Qué ocurrió al agotarse el período de prueba? ¿Se renueva automáticamente? Ya que si entro en Autodesk me dice que sí tengo permiso para el uso del software hasta dentro de un año. Es un poco confuso esto, ¿no? Gracias



Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174),
A trial is different to an educational license. When the trial ends, unless you have a license, your access to the software also ends.
You can see all of your licenses at [https://manage.autodesk.com/](https://manage.autodesk.com/) - Products and Services
You can request (add) product licenses to your account by signing in at [https://www.autodesk.com/education/edu-software/overview](https://www.autodesk.com/education/edu-sof...) by selecting 'Get Product'





Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174),
A trial is different to an educational license. When the trial ends, unless you have a license, your access to the software also ends.
You can see all of your licenses at [https://manage.autodesk.com/](https://manage.autodesk.com/) - Products and Services
You can request (add) product licenses to your account by signing in at [https://www.autodesk.com/education/edu-software/overview](https://www.autodesk.com/education/edu-sof...) by selecting 'Get Product'





Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hola, a mí también me aparece un mensaje comentando que es una versión de prueba y no de estudiante. Qué ocurrirá al agotarse el período de prueba? Se renueva automáticamente? Ya que si entro en Autodesk me dice que sí tengo permiso para el uso del software hasta dentro de un año. Es un poco confuso esto, no? Gracias




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hola, a mí también me aparece un mensaje comentando que es una versión de prueba y no de estudiante. Qué ocurrirá al agotarse el período de prueba? Se renueva automáticamente? Ya que si entro en Autodesk me dice que sí tengo permiso para el uso del software hasta dentro de un año. Es un poco confuso esto, no? Gracias




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

¡Hola [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174)!
¿Cómo estás? Soy Joaquim, el Community Manager de la Comunidad en Español.

Te animo a que compartas tu duda en el [foro específico en Español](https://forums.autodesk.com/t5/suscripciones-instalaciones-y/bd-p/2059), dónde la comunidad te ayudará.

¡Te espero!




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

¡Hola [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174)!
¿Cómo estás? Soy Joaquim, el Community Manager de la Comunidad en Español.

Te animo a que compartas tu duda en el [foro específico en Español](https://forums.autodesk.com/t5/suscripciones-instalaciones-y/bd-p/2059), dónde la comunidad te ayudará.

¡Te espero!




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...