How to Renew Access for Education Licenses

[amanda.k]

The time is coming up where many of you will need to renew your access to the Education licenses - so here's how to do it!

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Your access to the Education plan will expire at the end of one-year. You can renew your access annually as long as you are eligible.

Thirty days before the expiration of your one-year Education plan access, you'll be sent an email reminder. You can also find your expiration date in the personalized banner notification when you sign in to your account on the Autodesk Education Community website.

If you do not renew your access, your free access will end when your Education plan expires. If you have files stored in Drive, you can continue to access them, but you will not be able to edit them or upload new files.

Note: Documents stored in Autodesk cloud service remain available for 30 days after your Education plan access expires. Be sure to retrieve any files stored in Autodesk cloud service before the end of this period.

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To renew access:

1. Make sure you are still eligible for educational access by reviewing who is eligible.
2. On the Autodesk Education Community website, sign in to your account.
3. Click Renew Now in the personalized banner notification.
4. Once you confirm your eligibility, your access will be automatically extended for another year. Any product subscriptions that you hold will also be automatically extended for another year.

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To restart access:

If your access has already expired and you are still eligible, you can restart your educational access.

1. On the Autodesk Education Community website, sign in to your account.
2. Click Restart Access in the personalized banner notification.
3. Once you confirm your eligibility, your access will be automatically extended for another year.

Once you've renewed or restarted access, there's no need to download a new version of your installed software unless you want the latest version.

You can also see this information on this AKN Article. 

[FacebookGroupMember]

I'm having the very same problem, and I don't know what else to do, I logged in multiple times, and trie everything but I don't see where I did wrong.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@thais.granda](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11638515),

Could you please clarify the details of the issue you're having, including relevant screenshots? You may also direct message me your email address and I can take a look at your account.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi! Thanx for your answer... I signed twice, but I'm not seeing any banner (see below)
But when I look my products and services (screenshot 2) I can see my licenses but no way to prolongate them... Even if it's a permanent education license
What did I do wrong ?
Regards





Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/1/Sans%20titre.png 2.https://forums.autodesk.com/autodesk/attachments/autodesk/24/257570/2/Sans%20titre2.png


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@assist_cdtx](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/5421527),

Thanks for sharing the screenshots.

Could you please direct message me with your email address? We can check your account to figure out why you're not seeing the renewal banner.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hola, a mí también me aparece un mensaje comentando que es una versión de prueba y no de estudiante. Qué ocurrirá al agotarse el período de prueba? Se renueva automáticamente? Ya que si entro en Autodesk me dice que sí tengo permiso para el uso del software hasta dentro de un año. Es un poco confuso esto, no? Gracias




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hola, a mí también me aparece un mensaje comentando que es una versión de prueba y no de estudiante. ¿Qué ocurrió al agotarse el período de prueba? ¿Se renueva automáticamente? Ya que si entro en Autodesk me dice que sí tengo permiso para el uso del software hasta dentro de un año. Es un poco confuso esto, ¿no? Gracias



Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

My son has done this and it says it is valid for another year but the application itself says 0 days remaining and on the account page it flags up with -2 days. Are we doing something wrong?




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174),
A trial is different to an educational license. When the trial ends, unless you have a license, your access to the software also ends.
You can see all of your licenses at [https://manage.autodesk.com/](https://manage.autodesk.com/) - Products and Services
You can request (add) product licenses to your account by signing in at [https://www.autodesk.com/education/edu-software/overview](https://www.autodesk.com/education/edu-sof...) by selecting 'Get Product'





Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@kalos53](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/9857923),

What product is your son trying to use? Please make sure he also visits the [Get Products](https://www.autodesk.com/education/edu-software/overview) page and clicks "Get Product" - "DOWNLOAD" (or "ACCESS" in the case of Fusion 360). This step is also required in order to activate the educational entitlement to the software.

Does that help?

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

¡Hola [@alejosver](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11443174)!
¿Cómo estás? Soy Joaquim, el Community Manager de la Comunidad en Español.

Te animo a que compartas tu duda en el [foro específico en Español](https://forums.autodesk.com/t5/suscripciones-instalaciones-y/bd-p/2059), dónde la comunidad te ayudará.

¡Te espero!




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

It was 3ds max. He hit download and then cancelled download and then logged out and back in. That seems to have fixed it in the application. He's still getting warnings in the account page though weirdly.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

I'm having the very same problem, and I don't know what else to do, I logged in multiple times, and trie everything but I don't see where I did wrong.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@kalos53](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/9857923),

Great! Glad to hear your son's all set in 3ds Max.

If he continues to see errors on the account page, please feel free to share a screenshot here or in a direct message to me.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@thais.granda](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11638515),

Could you please clarify the details of the issue you're having, including relevant screenshots? You may also direct message me your email address and I can take a look at your account.

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

[@gabe.anderson](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/9457341) its helps. I do the same. And, now its working fine and not showing any warning. Thanks !



Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi, I actually have AutoCAD 2017 using student license, and now I have renew my student license and also have the personalized banner saying that I have the educational access until 2022. But when I open again the AutoCAD 2017, it keeps popping up the window saying that my access to Autodesk for Education expires in 1 day. I wish to keep the AutoCAD 2017 version rather than installing the latest version. Kindly assist on what should I do?




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hola, a mí también me aparece un mensaje comentando que es una versión de prueba y no de estudiante. Qué ocurrirá al agotarse el período de prueba? Se renueva automáticamente? Ya que si entro en Autodesk me dice que sí tengo permiso para el uso del software hasta dentro de un año. Es un poco confuso esto, no? Gracias




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

My son has done this and it says it is valid for another year but the application itself says 0 days remaining and on the account page it flags up with -2 days. Are we doing something wrong?




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@pbyee1](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/3358217)<,
It's likely that you had a license for 2017 under the old education licensing system rather than the new system. So you'll need a new license. However, Autodesk Education only supports the current version + 3 years meaning we have access to 2022 (current), 2021, 2020 and 2019. 2019 is the oldest release available.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@kalos53](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/9857923),

What product is your son trying to use? Please make sure he also visits the [Get Products](https://www.autodesk.com/education/edu-software/overview) page and clicks "Get Product" - "DOWNLOAD" (or "ACCESS" in the case of Fusion 360). This step is also required in order to activate the educational entitlement to the software.

Does that help?

Regards,
Gabe




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...