How to change educational role to staff/educator

[Vojtech.Svarc7FAPB]

Hello,
Same issue here. I need to reset my Autodesk student account to be able to change the role from student to educator. I have finished my phd, but I am still working as a staff at the same university. Now, I have only the option to renew my student account, but I am not a student anymore...
Thanks very much.

This topic was split from an older topic by @LeoWarren-EDU to keep the Community tidy

[LeoWarren-EDU · Accepted solution]

Hi @Vojtech.Svarc7FAPB,

Welcome to the Autodesk Community!

I've reset your education account, so you should now be able to reverify with a new role.
Can you try reverifying? Please feel free to reach out if you have any further issues or questions,

I hope this helps,

[LeoWarren-EDU · Accepted solution]

Hello, @Vojtech.Svarc7FAPB, 
Did the action taken in my previous post help you and answer your question? 

If yes, please click on the "Accept as Solution" button. Then also other community users can easily find and benefit from the information. 

If not, please don’t hesitate to give an update here in your topic so all members know what the progression on your question is and can suggest the next steps that might be helpful for you to achieve what you´re looking for. 
 

All the best,

[Vojtech.Svarc7FAPB]

Hi Leo Warren,

Sorry for the late answer; I was out of the office.

Everything is working fine, and I already have a working educator licence (so the switching of the role from student to educator was successful).

Thanks very much

Vojtech Svarc