Autocad Free trial - Education Account

[azperez6712qc]

I have some trouble with downloading the free trial for AutoCAD. The message "We ran into a snag. Please come back soon to try again, we are looking diligently to resolve the issue." have been popping up since 2pm GMT. It is now 7pm GMT and it still shows up when I try to download the AutoCAD.

Original Title:Autocad Free trial 
Title changed by @LeoWarren-EDU to improve clarity.

[paullimapa]

Have you tried downloading after connecting to a different internet location ?

[azperez6712qc]

Yes, I tried it just now and it still won't work.

[paullimapa]

Is this the web site you went to download the free trial?

[mtsravi55]

srial numbar

[LeoWarren-EDU · Accepted solution]

Hi @azperez6712qc,

Welcome to the Autodesk Community!

I think you're talking about student licenses rather than a free trial as that error message can be found when you request a product you already have a license for. I've checked your account and I can see your account is verified into 2025 with an AutoCAD license, so you don't need a serial number. To activate AutoCAD, you just need to sign in with your Autodesk ID on the 'Let's get started page'.

I hope this helps,

[LeoWarren-EDU]

Hello, @azperez6712qc,
Did the information provided by myself or @paullimapa help you and answer your question? 

If yes, please click on the "Accept as Solution" button. Then also other community users can easily find and benefit from the information. 

If not, please don’t hesitate to give an update here in your topic so all members know what the progression on your question is and can suggest the next steps that might be helpful for you to achieve what you´re looking for. 

All the best,