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library.io thumbnail generation seems to be broken

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Message 1 of 10
lukas.roeder
Advocate
768 Views, 9 Replies
‎01-07-2023 02:42 AM

library.io thumbnail generation seems to be broken

lukas.roeder
Advocate
Advocate
‎01-07-2023 02:42 AM

since a cuple of weeks, there are no thumbnails anymore for 3d-packages from libriary.io.

can anybode confirm this?

lukasroeder_0-1673088016746.png

My Library (since 11.12.2022)

lukasroeder_1-1673088068772.png

From add-dialog (eagle 9.6.2)

lukasroeder_2-1673088107721.png

 

 

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‎01-07-2023 02:42 AM

library.io thumbnail generation seems to be broken

since a cuple of weeks, there are no thumbnails anymore for 3d-packages from libriary.io.

can anybode confirm this?

lukasroeder_0-1673088016746.png

My Library (since 11.12.2022)

lukasroeder_1-1673088068772.png

From add-dialog (eagle 9.6.2)

lukasroeder_2-1673088107721.png

 

 

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9 REPLIES 9
Message 2 of 10
huib9AQPD
Participant
in reply to: lukas.roeder
‎01-11-2023 04:46 PM

huib9AQPD
Participant
Participant
‎01-11-2023 04:46 PM

Same here. Did you find a solution? Did anyone of Autodesk replied on this one?

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‎01-11-2023 04:46 PM

Same here. Did you find a solution? Did anyone of Autodesk replied on this one?

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Message 3 of 10
frank.dannull
Observer
in reply to: lukas.roeder
‎01-13-2023 01:52 AM

frank.dannull
Observer
Observer
‎01-13-2023 01:52 AM

Same situation for me, same questions as user 'huib9AQPD' therefore:


Did you find a solution?

Did anyone of Autodesk replied on this one?

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‎01-13-2023 01:52 AM

Same situation for me, same questions as user 'huib9AQPD' therefore:


Did you find a solution?

Did anyone of Autodesk replied on this one?

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Message 4 of 10
jorge_garcia
Autodesk
in reply to: lukas.roeder
‎01-13-2023 03:36 PM

jorge_garcia
Autodesk
Autodesk
‎01-13-2023 03:36 PM
Accepted solution

Hi everyone,

 

On the 11th library.io had issues but these have since been resolved. Thumbnails do sometimes take some time to be generated but they do generally show up.

 

Let me know if you continue to run into problems.

 

Best Regards,



​Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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‎01-13-2023 03:36 PM

Hi everyone,

 

On the 11th library.io had issues but these have since been resolved. Thumbnails do sometimes take some time to be generated but they do generally show up.

 

Let me know if you continue to run into problems.

 

Best Regards,



​Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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Message 5 of 10
huib9AQPD
Participant
in reply to: jorge_garcia
‎01-13-2023 03:50 PM

huib9AQPD
Participant
Participant
In response to jorge_garcia
‎01-13-2023 03:50 PM

Hi Jorge,

 

Thank you for the reply. I am not so much worried about the thumbnail but the 3D object does not sync with my library. The problem is that the 3D object is uploaded correctly and appears in my online library but it does not sync to my library on my computer. When I place the component it does not have a 3D object. 

The 3D object also does not appear in my Eagle library.

 

I made many componets in the past but the last 3 (sins december) gave me problems with the 3D.

 

Huib

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‎01-13-2023 03:50 PM

Hi Jorge,

 

Thank you for the reply. I am not so much worried about the thumbnail but the 3D object does not sync with my library. The problem is that the 3D object is uploaded correctly and appears in my online library but it does not sync to my library on my computer. When I place the component it does not have a 3D object. 

The 3D object also does not appear in my Eagle library.

 

I made many componets in the past but the last 3 (sins december) gave me problems with the 3D.

 

Huib

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Message 6 of 10
lukas.roeder
Advocate
in reply to: jorge_garcia
‎01-14-2023 08:57 AM

lukas.roeder
Advocate
Advocate
In response to jorge_garcia
‎01-14-2023 08:57 AM

More than a month? Really?

This is a screenshot of all public packages on librar.io

lukasroeder_0-1673715616879.png

and here page 1

lukasroeder_1-1673715691844.png

 

 

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‎01-14-2023 08:57 AM

More than a month? Really?

This is a screenshot of all public packages on librar.io

lukasroeder_0-1673715616879.png

and here page 1

lukasroeder_1-1673715691844.png

 

 

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Message 7 of 10
frank.dannull
Observer
in reply to: huib9AQPD
‎01-15-2023 11:32 PM

frank.dannull
Observer
Observer
In response to huib9AQPD
‎01-15-2023 11:32 PM

That' exactly what happens here...

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‎01-15-2023 11:32 PM

That' exactly what happens here...

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Message 8 of 10
huib9AQPD
Participant
in reply to: lukas.roeder
‎01-19-2023 07:51 PM

huib9AQPD
Participant
Participant
‎01-19-2023 07:51 PM

@frank.dannull @lukas.roeder 

There was apperantly an issue with the import of 3D packages.

It should be solved now but no luck on my side. It is still not working.

Any luck for you guys?

 

Huib

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‎01-19-2023 07:51 PM

@frank.dannull @lukas.roeder 

There was apperantly an issue with the import of 3D packages.

It should be solved now but no luck on my side. It is still not working.

Any luck for you guys?

 

Huib

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Message 9 of 10
frank.dannull
Observer
in reply to: huib9AQPD
‎01-19-2023 10:19 PM

frank.dannull
Observer
Observer
In response to huib9AQPD
‎01-19-2023 10:19 PM

Unfortunately not. A lot of rotating gearwheels since December...

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‎01-19-2023 10:19 PM

Unfortunately not. A lot of rotating gearwheels since December...

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Message 10 of 10
lukas.roeder
Advocate
in reply to: jorge_garcia
‎02-09-2023 12:03 AM

lukas.roeder
Advocate
Advocate
In response to jorge_garcia
‎02-09-2023 12:03 AM
Accepted solution

EDIT: i am very sorry, the problem seems to be fixed right now!

 

C'Mon @jorge_garcia. Multiple users reported the same issue (multiple posts):

thumbnail generation is broken since 11. december 2022.

And it still seems to be a problem.

 

autodesk cant fix it, because everyone is working on the "fusion-integration" bullshit ??

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‎02-09-2023 12:03 AM

EDIT: i am very sorry, the problem seems to be fixed right now!

 

C'Mon @jorge_garcia. Multiple users reported the same issue (multiple posts):

thumbnail generation is broken since 11. december 2022.

And it still seems to be a problem.

 

autodesk cant fix it, because everyone is working on the "fusion-integration" bullshit ??

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