New EAGLE licensing

New EAGLE licensing

jorge_garcia
Autodesk Autodesk
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Message 1 of 269

New EAGLE licensing

jorge_garcia
Autodesk
Autodesk

Hello Everyone,

 

In this post we will be briefly describing how the new subscription model for EAGLE works.

 

Firstly, the Autodesk licensing model is subscription based and the EAGLE paid license will require that you install the SW and then generate an account on accounts.autodesk.com to retrieve your license entitlement.   

 

If you lose your network connection, the SW has a 14-day heartbeat that will enable you to work offline for 14 days.

 

All of your data is stored locally, so you are in complete control of your data.

 

We will continue to provide the freeware version of EAGLE. In order to use it you will still need to register an account with Autodesk.

 

In an upcoming release we will be adjusting the software so in the worst case scenario, where internet is unavailable past 14 days, the software will revert to free mode. That way you can always review your designs.

 

You can review the current EAGLE pricing by visiting this page.



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

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Message 241 of 269

matt.berggren
Alumni
Alumni

Thanks for the post, clearly you’re passionate about your concerns however I’d like to stress that there’s a lot of misinformation here that needs some attention and I want to break down this post a bit. Let’s take this apart one piece at a time:

->>Do not make the mistake of attributing the additions to Eagle by Autodesk to the licensing scheme. The additions came from the engineers and the company, not the licensing model. The additions would have and will come regardless of the licensing model.<<-

Any development demands commercial viability. Plain and simple. And that requires that we create a business model that affords us the ability to pay for the development we’re doing. And as others have said, we’ve ramped up development extensively to ensure we deliver the best capability at the lowest price we can. I wont dive into the detailed economics of this (rest assured I live the details every day) but let’s do a bit of a thought experiment for a moment…

Consider the scale of Autodesk (~20B$ market cap). Now ask yourself, how many $100 / yr licenses of EAGLE would we need to sell to make anything like a significant impact to the company’s bottom line? Now consider, how big is the entire EDA market space? Just guess. (You can look this up…Some great detail on Gary Smith EDA or other sites). Not chip design. Let’s look only at board level design. There are 4 major competitors (Cadence, Mentor, Altium, Zuken); have a look at competitor revenues for PCB tools alone (Cadence, Mentor have a number of revenue streams but Altium revenue is public…have a look). By today’s measure, you can buy a commercial EAGLE license and use it for the next 10 years for $1000. You could buy the premium license and have it for the next 10 years for $5000. Half the cost of a competitor tool sans maintenance, which almost invariably you would upgrade in that time frame. In fact, less than the cost of your maintenance alone.

Now let me add another layer to the discussion: what do you think a developer in the US, Europe, Asia costs with specialist skills in EDA? Fully loaded? Consider this for a moment. And how many people do you think we need on Schematic? PCB? CAM? Website? …You see, very few developers can ‘do it all’, so web is generally Front End, Design, UX, Back End, etc. PCB routing is highly specialized. Spatial trees, r-trees, graphs…A heavy algorithms problem with some crazy geometry challenges (fun stuff!). And how about graphics systems? Another specialization that requires substantial effort to make that performant. Make a polygon algorithm fast on a 12 layer PCB with 4 mil tracks and 4 mil spacing? The schematic team has real engineers on it with a real EE background working *today* on integrating simulation (amongst other awesomeness), handling complex issues like reuse, hierarchy, etc in the tools.

So that out of the way, let’s again talk licensing model…

What do you think our licensing model would need to be to get to commercial viability? And what if we want competitive differentiation?

Your argument hinges the notion that engineers are idle, whiling away at their leisure, building what they feel is useful irrespective of business model. However the availability of engineers depends 100% on business model. To decouple these is simply impossible and the argument is unfair to my team that work SO hard to deliver amazing new features in EAGLE for everyone, even the freeware users.

And let’s unpack what we’ve done (Autodesk) in 6 months with EAGLE:

Completely new interactive router
Completely new and novel design reuse system
New Library System to support 3D data alongside CAD part information
Vastly improved PCB editing driven by graphics improvements and better workflows
True, ECAD<>MCAD workflow (bidirectional!)
A new cloud platform to enable editing ECAD <> MCAD data across geo’s
New selection and editing tools
Productivity enhancements like alignment tools
…to name only a few.

Oh, and we fixed a ton of bugs…Oh, and this has been in the freeware as well as the paid version.

To the next point:

->>If perpetual licences for the version at the time of purchase were given, people would be happy to pay. This is how Pycharm licensing is done. Once you pay for a version in their subscription model, the functionality of the software you purchased never changes. If you don't continue paying, you only miss out on new features. <<-

Ok, but that’s not how Autodesk sells software. If the model doesn’t serve your needs, then that’s ok. However we commit to deliver new capability to the software on a regular basis or our business model dissolves from underneath us. And as a long-time EAGLE user, it’s my job to see that never happens.

->>
I believe that licensing in a way that cripples if you don't continue paying is morally wrong [in this instance] and here's why:

AS IN ANY RELATIONSHIP, IF ONE TRIES TO CONTROL THE
OTHER, THEY ARE NOT CONFIDENT IN THEMSELVES OR WHAT
THEY OFFER ENOUGH TO BELIEVE THE OTHER WILL STAY IF GIVEN
THE FREEDOM TO LEAVE. <<-

On the contrary, we are 100% confident in our strategy. And you have every right to leave the relationship with your data in tact and continue to even generate outputs whenever you desire. But again there’s a flaw here…The license isn’t crippled in a way you can’t use it to gain access to everything you’ve created. In fact, you can even edit those designs you’ve done, constrained only to the area and layer restrictions of the free version. So go ahead, add text, add dimensions, print files, generate gerber files, NC drill, etc. It’s all possible with a free license. THIS is where I take issue most, because it’s simply not correct.

And I would footnote that with another thought experiment: EAGLE uses an XML file format that is human readable and which is fully documented. In fact, we even let you save files to your previous version (v7) to ensure that if you try it and hate it, you don’t lose data. Contrast that to a binary file from a competitor tool. Below is a snippet. Can you guess what type of file this is? What tool is this? What editor (Sch, PCB, CAM) does this come from?

-snip-
00 00 00 05 56 44 44 41 33 02 34 33 00 03 7C 26
7C 00 29 00 00 01 02 00 00 00 00 01 00 00 00 00
00 00 00 01 07 3B 1E 00 46 00 C0 FE 00 00 00 00
-snip-

Full disclosure, it’s a library. Probably one of the more essential pieces of IP you’ve come to depend on. Contrast this to:

-snip-

 

-symbol name="LM4876"-
-wire x1="0" y1="0" x2="0" y2="22.86" width="0.254" layer="94"/-
-wire x1="0" y1="22.86" x2="15.24" y2="22.86" width="0.254" layer="94"/-
-wire x1="15.24" y1="22.86" x2="15.24" y2="0" width="0.254" layer="94"/-
-wire x1="15.24" y1="0" x2="0" y2="0" width="0.254" layer="94"/-
-pin name="P$1" x="-5.08" y="17.78" length="middle"/-
-pin name="P$2" x="-5.08" y="15.24" length="middle"/-
-pin name="P$3" x="-5.08" y="12.7" length="middle"/-
-pin name="P$4" x="-5.08" y="10.16" length="middle"/-
-pin name="P$5" x="20.32" y="10.16" length="middle" rot="R180"/-
-pin name="P$6" x="20.32" y="12.7" length="middle" rot="R180"/-
-pin name="P$7" x="20.32" y="15.24" length="middle" rot="R180"/-
-pin name="P$8" x="20.32" y="17.78" length="middle" rot="R180"/-
-text x="0" y="23.368" size="1.778" layer="95"-&gt;NAME-/text-
-text x="0.254" y="-2.54" size="1.778" layer="96"-&gt;VALUE-/text-
-/symbol-

-snip- (FYI, couldnt inline the XML directly so had to drop the angle brackets)

More details? The previous snip was actually ‘related’ to a pin. What pin? Dump into a decent hex editing / RE tool like 010 Editor (my fav) and have a look at what you end up with. It’s still not very clear, I promise. But this is what we need to use when creating translators from these god-awful formats.

->>Autodesk is controlling you by saying, if you don't pay, we'll take things away from you. It is a tactic used by controlling individuals to curry loyalty, by abusive husbands to control wives, by inept bosses to control employees ,etc. It's unhealthy and creates an environment of mistrust and anger.

If Autodesk believes in its products; if they believe that by what they bring to the table alone that customers will voluntarily stay, they they should show that through their agreements with their customers.<<-

You always own our data with EAGLE. The same cant be said industry-wide. And the only thing you can’t do in the free version with the designs you built is add new things, outside of the limits of the application. Everything else? Works just as it would in your paid tools.

->>It's obvious here that Autodesk does NOT believe the products they offer will stand on their own and provide enough value that their customers would be loyal if given the opportunity to leave.<<-

If you believe this, then we’re sorry we couldn’t convince you and we hope to part as friends. But when you’re shopping for other tools, remember, there’s nothing open source about a “vault”. And there’s a serious passion amongst this development team to make significant improvements to EAGLE. In fact, we’re on a mission. Come to San Francisco. Hang out with us at Pier 9. We’ll show your our workshop. It’s a marvel to behold! We want to invite you personally to chat with us and we’ll show you we’re in this to win users’ hearts. Anything else is counterproductive.

In fact, we want to make something – very deliberately – which exceeds even the best, most powerful tools out there, but make that available to everyone. This IS the strategy. Otherwise, we end up building the same tool as everyone else and selling it at the same price. The bet is on the lower cost eventually delivering a large enough user base to offset that risk. (Users * Cost = Billings…Billings / Time = Revenue)

And yes, subscription helps that, but locking users in does not. In fact, the switching cost with EAGLE is SO low (not your biggest investment) that if we don’t deliver, we should expect to lose you. It is a LOT harder to leave a tool you convinced your boss to spend $10K on than it is $100. That’s what we term “switching cost” in addition to converting your data to another format. So with every other tool easily supporting reading the EAGLE file format and every other tool costing more than EAGLE, we would say the cost to switch is very low and comes with very low risk. (Much harder to write a clean translation for the format you saw earlier…believe me, there is no manual on how to read that garbage.)

Lastly, we wont apologize for subscription because it actually makes the software affordable / accessible to a larger user base at a lower cost. I’d rather this than the alternative. The facts are not often clear so I understand your concerns, but this is something that once the emotion drains out of it, is factually a better situation all-around. I’m 100% convinced of this or I wouldn’t be in it. Autodesk is an amazing place and this team is committed to challenging every standard set by the old-guard of the EDA / ECAD industry. You can see we’ve touched a nerve, just see how their marketing has changed. Come on in, the water’s fine! 🙂

Best Regards,

Matt

Matt Berggren
Director – Fusion Electronics
Autodesk EAGLE

 

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Message 242 of 269

Anonymous
Not applicable

1) As Holy Grail says: "I told you so, but nooo, you wouldn't listen", that is, I did just the math some months ago.

2) Cadence=Intel, Mentor=Siemens, Altium=IBM, Zuken=???, am I correct here?

3) In order of use and usefullness by me: LIBRARY EDITOR THAT WORKS, design reuse, bugfixes, component alignment (still none in schematics?!?!), etc.

4) Regarding XML: Eagle broke my schematics and refused to load a project, all I had to do was to find the bug in the sch file and discover how to correct it. Job well done!

5) Asking people who can't afford a 10-dollar Eagle to come to SF is mocking the less well off people. I believe a road trip to SF would cost me 4 or 5 full yearly licenses.

6) That is what I told everyone in my first ever post: If we don't like the work you do, we don't pay and vice versa, we pay you to receive services back, this payment system pays small amounts in advance to receive software development, the old model paid POST-development for something that may over time not fit the purpose. I do have to state that I have access to a full license keys of Eagle 4, and various versions of PADS-like names. (10-20 in total.) But 8.2.1 wins.

 

The only trouble I see is the collapse of Autocad model and software with the collapse of the internet, civilisation or electric power. Which already happened once recently as a showcase.

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Message 243 of 269

Anonymous
Not applicable

Hi,

 

excuse me, if I write to bad discussion.

At the beginning of the year, Autodesk promised to sell Eagle on its own distribution channels. I did not find any local distributors in Central Europe that could communicate with the local language and could provide support in local language. Existing Autodesk partners do not offer Eagle.

The installer has several language versions. What about support and distribution in the given languages?

How to Buy an Eagle License from Central Europe? Only directly online from your website?

 

Thanks George.

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Message 244 of 269

simona.golisciano
Alumni
Alumni

Hi @Anonymous,

 

In which Central European country are you located, and what is your local language?

 

Worldwide Reseller Farnell element14 is our Partner for Autodesk EAGLE and operates in several Central European countries, such as Austria, Belgium, Germany, Switzerland, etc.

 

You can also subscribe to Autodesk EAGLE directly on our Online Store, or contact our Direct Sales team at: [email protected]

 

 

Regards,



Simona Golisciano
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Message 245 of 269

Anonymous
Not applicable

Hi Simona,

thanks for your answer.

 

But "several Central European countries, such as Austria, Belgium, Germany, Switzerland, etc." are rather West European countries. I think about countries eastern of those, such Hungary, Slovakia, Czech republik, Poland, etc. and about those local language. In these countries are several Autodesk distributors, but they do not offers Eagle.

 

The your Worldwide Reseller Farnell element14 talks in english only.

You have in installation many language *.qm files, but that is all, no support in local language only in english.

 

Regards George

 

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Message 246 of 269

Anonymous
Not applicable
...not to mention that Farnell is the distributor to avoid there days, for they run on very defective databases who explicitly FORBID most of the standard characters used in those countries. There are countless issues at Farnell, it's not even worthy of mentioning.

And their price politics suck as well.
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Message 247 of 269

Anonymous
Not applicable

Good bye Eagle over the licensing.  Another lost customer of 10+ years.

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Message 248 of 269

Anonymous
Not applicable

thanks Matt

Which software are you going to use ?

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Message 249 of 269

Anonymous
Not applicable
You must be mistaken. You used to be a customer 10+ years ago, that's not much of a help for any company.
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Message 250 of 269

Anonymous
Not applicable

This really isnt a good solution. I mean this was $149 for a license previously that would be useful and now a subscription base that makes it completely unreasonable for a hobbyist.  If the free version had 4 signal planes then maybe it would be useful but otherwise it is rather pointless to use Eagle.  I didnt realize this until Adafruit quit carrying the product and then found out why so there is a "potential" customer lost right there.

 

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Message 251 of 269

vintagesynthlab
Explorer
Explorer

As with the majority here, I too am a small business and cannot justify, nor will I pay for subscription service. Unless I am misunderstanding something here, I don't see where my expensive full-version (paid for just last year) transfers to a new license. So I will assume that we are now left to make that painful decision. And with this, I plan to abandon Eagle (Autodesk). Other than a learning curve for Kikad, I'll lose all of my custom library parts I built over the last few years, but hey, I've hear the Kikad is much, much better from friends that actually use it for products that go to market. So the decision won't be so difficult after all.

This sort of Rent, not-own model is going on in almost every corner of our world. Perhaps it is inventible. But one thing is for sure: the large scale of business that are small, like myself, aren't leveraged like larger corporations--in other words, cost-of-living is only going up, yet our profits and income are not. So this kind of corporate "nickeling and diming" will certainly get a lot of push back. And the more that we (small businesses) do this, the better off we will be.

If I only knew this was coming, I wouldn't have handed over my hard earned money as such.

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Message 252 of 269

Anonymous
Not applicable

I just saw that you now offer 4 layers in the standard version, so I consider buying it.

Then, by accident, I got to the english shop page.

 

In US$ I could have standard for 100  US$

In Euro I would have to pay 130,90 Euro!

 

100 US$ is currently 86 Euro, not 130,90.

 

Why should I pay 52% more than a US customer? 

 

99.jpg999.jpg

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Message 253 of 269

Anonymous
Not applicable

I just calculated that you charge all europens roughly 50% more, if I were australian, I would pay 7% more, reasonable.

As a Turkish citizen, I even pay less than 100US$.

 

I do not consider it reasonable to pay 50% more for the same product. I would understand if we should pay 20% or so for our VAT, which is 19% in Germany. But not 52%. 

 

 

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Message 254 of 269

jorge_garcia
Autodesk
Autodesk
Hello @Anonymous,

I hope you're doing well. Your concern has come up before, this thread should have more info for you. On the last post I have a link that takes you to the appropriate department at Autodesk that handles pricing.

https://forums.autodesk.com/t5/eagle-forum/pricing-in-europe/m-p/6838392/highlight/true#M619

Please let me know if there's anything else I can do for you.

Best Regards,


Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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Message 255 of 269

jorge_garcia
Autodesk
Autodesk
Hi @vintagesynthlab,

I've enjoyed our conversations in the past, so I'm sad to see you go. To be honest I don't think it's hard to justify, if you don't use EAGLE on a daily basis you can just buy a month here and there whenever you need it and save yourself a considerable amount of money. If EAGLE is your bread and butter, then you just budget for it as an operating expense. If a business can't afford sub-1000 dollar software once a year I think they are facing bigger issues than subscription software.

I think the main hurdle for most users is the change in mindset, that is definitely hard to get over and I understand that. EAGLE has improved by leaps and bounds so I do encourage you to reconsider.

If there is anything I can do for you, please let me know.

Best Regards,


Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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Message 256 of 269

vintagesynthlab
Explorer
Explorer

I understand this is the direction most companies are going to. So it is not just Autodesk. The subscription in itself isn't an issue, but the mere fact that it might take my business more than two years to show considerable profit, is a reality that most larger businesses and entitles are out of touch with. That is a fact.

 

However, my only concern at this point is: I'm imagining that it isn't a coincidence that Mac OS High Sierra (10.13.1) is offering an update at the same time Eagle SW offers an update? So my concern is that if I updated my OS to 10.13.1, will my old version of Eagle 7.7.0 become non-functioning?

Thanks for your reply. I, too, have enjoyed our conversations over the years. You have been a great resource and a big help in sorting many things out in the past, so I don't take that for granted.

Regards,

Eric

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Message 257 of 269

rachaelATWH4
Mentor
Mentor

@vintagesynthlab wrote:

I understand this is the direction most companies are going to. So it is not just Autodesk. The subscription in itself isn't an issue, but the mere fact that it might take my business more than two years to show considerable profit, is a reality that most larger businesses and entitles are out of touch with. That is a fact.

 


You can always stick with your v7.7 until you're business is turning over enough and clear enough profit to comfortably cover the subscription.


@vintagesynthlab wrote:

 

However, my only concern at this point is: I'm imagining that it isn't a coincidence that Mac OS High Sierra (10.13.1) is offering an update at the same time Eagle SW offers an update? So my concern is that if I updated my OS to 10.13.1, will my old version of Eagle 7.7.0 become non-functioning?


It is a co-incidence. I am on macOS High Sierra 10.13.1 and both my current v8.4.1 and my old v7.7 still work just fine Smiley Happy

 

Best Regards,


Rachael

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Message 258 of 269

Anonymous
Not applicable

Hello Jorge, that department told me its due to VAT. That is a lie to be simple, we are not that stupid here in Europe.

 

So I have to use a fake adress to bux  a license in the Usa and save 52%? Smart! 

One can only wonder why us software giants hit their customers where they can. Adobe, Microsoft, now Autodesk. Seems you have too many customers. I read some stories about what you did to Autocad-users, many left you. It is really sad. Super products, bad management. 

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Message 259 of 269

johnsuhr
Explorer
Explorer

OK so, in a nutshell, please, so I don't have to read all this whole thread. I talked to customer support and was given a number who gave me another number who told me they would send me an email, REALLY ????  Why didn't I get an email before? I am a registered user......really poor rollout.

 

I have 3 user license multi-platform currently on 7.6 and have paid for my upgrades.

 

What is my upgrade path now? I don't like renting software. I use it to document a lot of product and never saw this coming.

I need all the layers because I use them to show wiring between boards and we use it to showing hand wiring.

 

This kind of really blows, Autodesk purchased two other pieces of software I used as plugins for Rhino3D, both of which no longer are supported in Rhino3D but I paid $1800 for shape modeling now its garbage and I tried Fusion 360 but it feels like a tank.  Really not cool. Altium is looking good. 

 

Why can't you contact your registered customers? I spent 1/2 my day dealing with this..... very frustrated.

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Message 260 of 269

lynn_zhang
Alumni
Alumni

Hi @johnsuhr

 

Sorry to hear about your frustration! I see your Case #: 13711660 and our support team is currently working on it. We're waiting for the response from our EAGLE team and will get back to you as soon as possible. We appreciate your patience!





Lynn Zhang
Community Manager


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