Error "Viewable Data doesn't exist"

[Adrian_Arin]

Hi

I seem to have problems with the 3D visualisation. The data loads, but not the 3D viz.
I have tried two projects which are hosted on the UnitedStates region and and this problem does not occur.
It seems this only happens on projects that are hosted on the Australian region.

Loading the data exchange by URL also does not work on the projects hosted on Australian region, but works on the UnitedStates hosted projects. This is the error when trying to load by URL.
I suspect the issues are related ?

[rakesh.borse]

Hello @Adrian_Arin ,

Apologies for the trouble! Actually, the current version (2.1.0) does not support loading Data Exchanges hosted in the Australian region.  We will be releasing a new version 2.2.0 of the Autodesk® Data Connector for Power BI that includes support for the Australian region this week only. 

[Adrian_Arin]

Thanks for the prompt response.

What exactly do you mean "this week only" ?

[rakesh.borse]

Hello @Adrian_Arin,

We are happy to announce that we have released  Autodesk® Data Connector for Power BI v2.2.0 that includes support for the AUS region. 

Thanks and Best Regards,

Rakesh Borse

https://linktr.ee/autodeskdata