I try to activate the plugin, but a web window opens that says "Please return to the app". It doesn't open any pop-up windows, or anything that allows you to create or load data exchange, so I deduce that it doesn't work properly.
Thank you in advance for your attendance
Solved! Go to Solution.
Solved by cristian_rodriguezPDSCG. Go to Solution.
Thanks for posting - real quick feedback, and then let me know if I'm off-base...
Sorry if I mis-interpreted your issue - can you confirm what you see at step 3?
Good morning, Tobias.
Sorry for taking too long to reply. I understand how the process has to be, but the problem is that the Data Exchange pop-up doesn't open in Rhino, there's no window behind it or anything like that.
It works well for my colleagues, but it's true that they have Windows 10, and I have Windows 11.
Maybe that's where the problem lies?
Thank you in advance,
best regards
Good morning, Tobias.
Sorry for taking too long to reply. I understand how the process has to be, but the problem is that the Data Exchange pop-up doesn't open in Rhino, there's no window behind it or anything like that.
It works well for my colleagues, but it's true that they have Windows 10, and I have Windows 11.
Maybe that's where the problem lies?
Thank you in advance,
best regards
Hello @cristian_rodriguezPDSCG,
windows 11 should not be a problem, I myself ran Rhino Connector on my Windows 11 machine. Let's try to figure out the casue.
Please share the list of other third party plugins installed. You can find the list of plugins from Help > Rhino System Information. Also, what plugins do your colleague have?
Good morning, thanks for the quick response. In the end we managed to fix it, reinstalling the plugin in the traditional way, and overwriting the previous one. With this, the plugin appears, so I think it will work correctly. All the best
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