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Customer Success Hub training resources incorrect

EeHooi_Lee
Submitted by Explorer on ‎05-23-2023 08:40 AM Status: Implemented

Customer Success Hub training resources incorrect

Steps to reproduce
The resources provided in the Infodrainage course in Customer Success Hub do not have complete data that is used in the video training. The surface data is incorrect to the one used in the video, the .iddx files provided also have lots of missing data.


Expected results
The data same as the video to provide allow training


Actual results
Insufficient and incorrect data provided


URL where issue occurs
https://customersuccess.autodesk.com/learning/course/infodrainage/module/4AJfA85pHVTRkLwhuTd5pU


Browser
Microsoft Edge


OS
Windows


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2 Comments (2 New)
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2 Comments
mike.reevesS92Q3
Community Visitor
Community Visitor
‎07-10-2023 03:08 AM
‎07-10-2023 03:08 AM

Hi - thanks very much for pointing this out. There were issues with both the trim facility and the training data that have now been resolved. If you use InfoDrainage version 2024.1 (or later) and re-download the training data it should work for you. Please comment here, or contact us directly via Autodesk support services if you have any further issues.

 

Thanks again

Mike Reeves - InfoDrainage customer support

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TimYarris
Autodesk
Autodesk
‎07-10-2023 05:13 AM
‎07-10-2023 05:13 AM
Status changed to: Implemented
 
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