Uninstall update 6 silent

[klaus_hart]

Hi,

I need to uninstall C3D 2020 update 6 silently with sccm, how can i accomplish this?

I tried with:

msiexec.exe /x {6979BD25-3600-479A-1001-72684B59A545} /qn /quiet /passive /qb ... but nothing uninstalls it.

the uninstall script from autodesk, the official one - I dont understand it enoguh to adjust it for this update 6.

Please help

[wfberry]

Where did update 6 come from.

Bill

[rl_jackson]

If you want to uninstall a update try doing a RESET should be located in the up right area. I think it's in the About section. This will reset C3D to default OOTB install.

[klaus_hart]

We installed it trough sccm,  but it turns out, at least on our case, that it slows down the start of C3D. Instead of couple seconds it takes 2min! Don't want to get into this right now just silently uninstall the update and we are happy.

[klaus_hart]

I tried this today like in the official documenation for C3D 2020 update 6 and it did not work:

msiexec.exe /x {6979BD25-3600-479A-1001-72684B59A545} /quiet

BR

[Pointdump]

Hi Klaus,
"...uninstall C3D 2020 update 6 silently with sccm..."
I have no idea what SCCM is, or why it is so noisy for you, but any update can be uninstalled in Windows the same way you'd uninstall any program.
Dave

[klaus_hart]

Hi,

there is this thing called Google, so you can type in "SCCM". I thought that Autodesk Expert Elite should know this. It would be better if you just skipped the thread and moved on instead of putting together a few words on your keyboard. I have to uninstall this for lot of users, 60+ and doing it the way you gracefully suggest it is not time efficient.

Skip and forget it, thanks.

[andrewpuller3811 · Accepted solution]

A search through the registry shows that {6979BD25-3600-479A-1001-72684B59A545} comes back as Autodesk Civil 3D 2020 Object Enabler under the key Autodesk Civil 3D 2020.6 Object Enabler 64 Bit.

After a lot more searching, I found the a silent uninstall string for the 2020.6 update under the key Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{99d1447d-3000-0000-0102-101d0a553893}

The silent uninstall string is "C:\ProgramData\Package Cache\{99d1447d-3000-0000-0102-101d0a553893}\C3D_2020_6_Update.exe" /uninstall /quiet

Give that a try and see if it works.

[rl_jackson]

I just installed this update this morning, not having any load issues at all.

[klaus_hart]

Hi,

thanks this worked.

The registry path: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall is the one to find the App ID.

Also something that works is:

C3D_2020_6_Update.exe /uninstall /silent

Here the issue is, that you have have the 400MB "heavy" .exe file on the client.

Much appreciated!