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Surface Feature Lines disappear????

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Message 1 of 12
rblades
2120 Views, 11 Replies

Surface Feature Lines disappear????

rblades
Contributor
Contributor

This is the second time this has happened to me now. After HOURS (10) of building my surface with feature lines, I go to close C3D, then re-open my source drawing and ALL of my feature lines have been turned into zero length features, with zero elevation, at 0,0 coordinates. The last time it happened was on a 13 acre church, which had a lot of fall across the site, and 3 ponds, and to recreate that surface from scratch was a pain in the ****. Now I am working on a 20 acre apartment complex, and to all of the sudden LOSE ALL of my feature lines with no warning is extremely infuriating. I have tried loading the .bak file which comes in with the same issue: no feature lines. I have automatic save set up, but i manually save my files frequently enough that the autosave file is either not created or deletes. I have tried restoring previous versions with no success. I have tried exporting to LandXML and re-importing. The import brings in the surface and 3d polylines, but the 3d polylines are still at 0,0, 0 elevation, and 0 length. I have a hard time believing I am the only one with this issue, but I don't see anyway to get my feature lines back. If you have had this problem and know how to get my lines back, please, please let me know.

 

Autodesk - You need to fix this error, as this forces our businesses to lose TIME, and MONEY re-doing all of our *$%!@* work. If you won't fix the problem, then slash the price on the software so we can recoup the money we lose! I have searched the forums and the internet and it seems this has been an issue for several years now (since 2010 as far as i can tell). I have only started having this problem since I switched to 2016, but this should NOT be a bug in your software after so many years of it. This is not just an annoying nuisance, it is a major flaw with your program.

 

Fix it.

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Surface Feature Lines disappear????

This is the second time this has happened to me now. After HOURS (10) of building my surface with feature lines, I go to close C3D, then re-open my source drawing and ALL of my feature lines have been turned into zero length features, with zero elevation, at 0,0 coordinates. The last time it happened was on a 13 acre church, which had a lot of fall across the site, and 3 ponds, and to recreate that surface from scratch was a pain in the ****. Now I am working on a 20 acre apartment complex, and to all of the sudden LOSE ALL of my feature lines with no warning is extremely infuriating. I have tried loading the .bak file which comes in with the same issue: no feature lines. I have automatic save set up, but i manually save my files frequently enough that the autosave file is either not created or deletes. I have tried restoring previous versions with no success. I have tried exporting to LandXML and re-importing. The import brings in the surface and 3d polylines, but the 3d polylines are still at 0,0, 0 elevation, and 0 length. I have a hard time believing I am the only one with this issue, but I don't see anyway to get my feature lines back. If you have had this problem and know how to get my lines back, please, please let me know.

 

Autodesk - You need to fix this error, as this forces our businesses to lose TIME, and MONEY re-doing all of our *$%!@* work. If you won't fix the problem, then slash the price on the software so we can recoup the money we lose! I have searched the forums and the internet and it seems this has been an issue for several years now (since 2010 as far as i can tell). I have only started having this problem since I switched to 2016, but this should NOT be a bug in your software after so many years of it. This is not just an annoying nuisance, it is a major flaw with your program.

 

Fix it.

11 REPLIES 11
Message 2 of 12
Pointdump
in reply to: rblades

Pointdump
Mentor
Mentor

R,

 

Have you installed both Service Packs AND the Feature Line Hotfix?
https://knowledge.autodesk.com/support/autocad-civil-3d/troubleshooting/caas/sfdcarticles/sfdcarticl...

 

Dave

Dave Stoll
Las Vegas, Nevada

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64GB DDR4 2400MHz ECC SoDIMM / 1TB SSD
NVIDIA Quadro P5000 16GB
Windows 10 Pro 64 / Civil 3D 2024

R,

 

Have you installed both Service Packs AND the Feature Line Hotfix?
https://knowledge.autodesk.com/support/autocad-civil-3d/troubleshooting/caas/sfdcarticles/sfdcarticl...

 

Dave

Dave Stoll
Las Vegas, Nevada

EESignature

64GB DDR4 2400MHz ECC SoDIMM / 1TB SSD
NVIDIA Quadro P5000 16GB
Windows 10 Pro 64 / Civil 3D 2024
Message 3 of 12
jporter
in reply to: Pointdump

jporter
Collaborator
Collaborator

Did you begin a drawing using the acad.dwt template file?  If so then that is your issue:

http://forums.autodesk.com/t5/autocad-civil-3d-general/feature-lines-disappearing/td-p/2631667/page/...  

 

If you want to have a Cviil 3D template but don't want to have all those layers I recommend watching these greate videos by Autodesk's Jeff Bartels on a quick and easy way to create a template:

https://www.youtube.com/watch?v=we5BRDUPpZE  

https://www.youtube.com/watch?v=sSjmS8zYwIQ

 

Hope this helps,

Jason Porter
ASTI Civil Solutions Technical Advisor
www.asti.com

Did you begin a drawing using the acad.dwt template file?  If so then that is your issue:

http://forums.autodesk.com/t5/autocad-civil-3d-general/feature-lines-disappearing/td-p/2631667/page/...  

 

If you want to have a Cviil 3D template but don't want to have all those layers I recommend watching these greate videos by Autodesk's Jeff Bartels on a quick and easy way to create a template:

https://www.youtube.com/watch?v=we5BRDUPpZE  

https://www.youtube.com/watch?v=sSjmS8zYwIQ

 

Hope this helps,

Jason Porter
ASTI Civil Solutions Technical Advisor
www.asti.com
Message 4 of 12
jmayo-EE
in reply to: jporter

jmayo-EE
Mentor
Mentor

Or start with an acad.dwt from 2012 or before. See attached. Open it, importstylesandsettings, confirm object layers. Use design center to bring in the text, dim, linetype styles, blocks and layers. Template in 15-30 minutes. We haven't lost any feature lines since the issue became prevalent in 13.

John Mayo

EESignature

Or start with an acad.dwt from 2012 or before. See attached. Open it, importstylesandsettings, confirm object layers. Use design center to bring in the text, dim, linetype styles, blocks and layers. Template in 15-30 minutes. We haven't lost any feature lines since the issue became prevalent in 13.

John Mayo

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Message 5 of 12

redtransitconsultants
Collaborator
Collaborator

I have not experienced this issue since prior to V2012, thankfully, as I know what a pain it is.

 

I agree with the others, the source template can definitley be the culprit causing the issue. Additionally, I've seen errors happen due to Copying and pasting Civil 3D objects between drawings. Has that been done? Copying feature lines that belong to a site with other objects in the site to another drawing that does not contain that site? This is definitley bad practice in Civil 3D as the objects are tied to other objects, thus copying/pasting brings ALL related data to the object with it - and thus could cause drawing errors on recreation.

 

 

Steve Hill,Civil Designer / .NET Developer / AutoCAD and AutoCAD Civil 3D Certified Professional
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I have not experienced this issue since prior to V2012, thankfully, as I know what a pain it is.

 

I agree with the others, the source template can definitley be the culprit causing the issue. Additionally, I've seen errors happen due to Copying and pasting Civil 3D objects between drawings. Has that been done? Copying feature lines that belong to a site with other objects in the site to another drawing that does not contain that site? This is definitley bad practice in Civil 3D as the objects are tied to other objects, thus copying/pasting brings ALL related data to the object with it - and thus could cause drawing errors on recreation.

 

 

Steve Hill,Civil Designer / .NET Developer / AutoCAD and AutoCAD Civil 3D Certified Professional
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Message 6 of 12

jmayo-EE
Mentor
Mentor

Very good point Steve. The clipboard is definately not a recommended method to share Civil 3D data. It works great for autocad objects but not so well with C3D objects.

 

John Mayo

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Very good point Steve. The clipboard is definately not a recommended method to share Civil 3D data. It works great for autocad objects but not so well with C3D objects.

 

John Mayo

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Message 7 of 12
bene
in reply to: rblades

bene
Participant
Participant

I've had the same issue.  It only happens in drawings that have automatic feature lines from corridors, and only occurs when the drawing is closed then re-opened.  At times not the whole feature line is lost, only parts of it are put to elevation 0,0.  This happens on not only my computer but my co-workers' as well.  I've tried remaking the template but it still occurs.  I'd hate to leave such a nice feature as automatic curbing/potentially more stable grading behind, but this is beginning to cost way more time than it is saving.  

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I've had the same issue.  It only happens in drawings that have automatic feature lines from corridors, and only occurs when the drawing is closed then re-opened.  At times not the whole feature line is lost, only parts of it are put to elevation 0,0.  This happens on not only my computer but my co-workers' as well.  I've tried remaking the template but it still occurs.  I'd hate to leave such a nice feature as automatic curbing/potentially more stable grading behind, but this is beginning to cost way more time than it is saving.  

Message 8 of 12
jporter
in reply to: bene

jporter
Collaborator
Collaborator

That template. . . when you bcreated it what did you begin with?  Was it the acad.dwt or the _AutoCAD Civil 3D (Imperial) NCS.dwt?  That makes all the difference in the world here.  

 

If you need to begin a template with nothing (no layers, no styles, no settings, etc.) then you need to begin in the way that Jeff Bartels explains in his video, Civil 3D Template Tips & Shortcuts - Pt. 1 Template Settings

Part 1 and 2 can both be found here: http://www.asti.com/News-Events/blogs/postid/1671/civil-3d-templates-quick-and-easy  

Jason Porter
ASTI Civil Solutions Technical Advisor
www.asti.com

That template. . . when you bcreated it what did you begin with?  Was it the acad.dwt or the _AutoCAD Civil 3D (Imperial) NCS.dwt?  That makes all the difference in the world here.  

 

If you need to begin a template with nothing (no layers, no styles, no settings, etc.) then you need to begin in the way that Jeff Bartels explains in his video, Civil 3D Template Tips & Shortcuts - Pt. 1 Template Settings

Part 1 and 2 can both be found here: http://www.asti.com/News-Events/blogs/postid/1671/civil-3d-templates-quick-and-easy  

Jason Porter
ASTI Civil Solutions Technical Advisor
www.asti.com
Message 9 of 12
bene
in reply to: jporter

bene
Participant
Participant

I had used the acad.dwt that came with the 2017 install.  I will try the other template creation method mentioned in the video and see if that works.

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I had used the acad.dwt that came with the 2017 install.  I will try the other template creation method mentioned in the video and see if that works.

Message 10 of 12
jporter
in reply to: bene

jporter
Collaborator
Collaborator

Yes, as stated in the above threads, the reason those feature lines disappear is because you began with he acad.dwt.  You can't do that.  Try Bartels' way and let us know if it works for you. 

Jason Porter
ASTI Civil Solutions Technical Advisor
www.asti.com
0 Likes

Yes, as stated in the above threads, the reason those feature lines disappear is because you began with he acad.dwt.  You can't do that.  Try Bartels' way and let us know if it works for you. 

Jason Porter
ASTI Civil Solutions Technical Advisor
www.asti.com
Message 11 of 12
bene
in reply to: jporter

bene
Participant
Participant

Alright.  For my own curiosity's sake, is there a known reason for this happening on the acad.dwt template?  Or is it just an observed phenomenon? 

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Alright.  For my own curiosity's sake, is there a known reason for this happening on the acad.dwt template?  Or is it just an observed phenomenon? 

Message 12 of 12
jporter
in reply to: bene

jporter
Collaborator
Collaborator

Observed phenomenon.  I would guess it's got to do with something in the settings and the fact that the acad.dwt has no settings whatsoever.  So unless we can isolate and recreate that setting (or settings) that are the culprit then the issue will still exist.  

Jason Porter
ASTI Civil Solutions Technical Advisor
www.asti.com
0 Likes

Observed phenomenon.  I would guess it's got to do with something in the settings and the fact that the acad.dwt has no settings whatsoever.  So unless we can isolate and recreate that setting (or settings) that are the culprit then the issue will still exist.  

Jason Porter
ASTI Civil Solutions Technical Advisor
www.asti.com

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