Storm and Sanitary Analysis cannot open spf file

[Anonymous]

Hello to everyone,

I am a user of Autodesk SSA, working in drainage network design and modeling. I have been using the software for a couple of years without any probelm. Suddenly, a problem occured: when I open an spf file, save it (utilizing the "save as" or "save" option) and then reopen it I get the error message "List index out of bounds (-1)".

The problem has not been resolved by reinstalling or repairing the SSA installation.

My PC set up is the following:

Operating System
Windows 10 Pro 64-bit
CPU
AMD Ryzen 7
Summit Ridge 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1197MHz (16-16-16-39)
Motherboard
ASUSTeK COMPUTER INC. PRIME X470-PRO (AM4) 41 °C
Graphics
W2361 (1920x1080@60Hz)
SyncMaster (1680x1050@60Hz)
2047MB NVIDIA GeForce GTX 1060 6GB (ASUStek Computer Inc) 42 °C
Storage
465GB Samsung SSD 970 EVO Plus 500GB (Unknown (SSD))

In case a user or anyone from the Autodesk support team has a solution, it would be vital for continuing my work.

Thank you in advance,

Panos

[wfberry]

There are several .spf files installed with your installation, can you open them?

Bill

[Anonymous]

I do open the installation examples, when I save them and try to reopen them though i get the same error (List index out of bounds (-1)).

Panos

[wfberry]

Storm and Sanitary Analysis is installed separately, perhaps go to Control Panel and try Repairing it.

Bill

Sorry, I went back and checked, you apparently tried the repair route.

[wfberry]

Perhaps one of these answers here may help:

https://community.zuora.com/t5/Zuora-CPQ/Error-quot-List-Index-Out-Of-Bounds-0-quot-While-getting/td...

[debbie75PWG]

I am a new user of SSA, and have several questions that do not appear to be answered in the User's Manual. How do I get support for this program? 

1. The way people are recommending to convert each storm drain outfall to a junction for it to be connected to the basin it relates to does not allow the profile plot to hold the pond depth as a boundary condition. The HGL is being held down to normal flow condition and this is going to be a red flag to any plan reviewer that we have to submit this documentation to.

2. The model I have put together has 3 hydrodynamically linked ponds that all have their own stage/storage parameters. The program only appears to be accepting on curve input for all three. What am I missing?

Thank you,

Debbie

debbie@darrohnengineering.com

864-603-1988

805-503-8216