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Exception in ...\AecArchBase.dbx, Unhandled exception c0000005

5 REPLIES 5
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Message 1 of 6
orhean.ioan
581 Views, 5 Replies

Exception in ...\AecArchBase.dbx, Unhandled exception c0000005

orhean.ioan
Participant
Participant

Hello,

I just installed Civil 3d 2020 and when I try to start it or open any file I get this error:

Annotation 2020-04-28 163936.png

 Thanks.

0 Likes

Exception in ...\AecArchBase.dbx, Unhandled exception c0000005

Hello,

I just installed Civil 3d 2020 and when I try to start it or open any file I get this error:

Annotation 2020-04-28 163936.png

 Thanks.

5 REPLIES 5
Message 2 of 6

Nilesh_Chaudhari
Alumni
Alumni

Hi, 

 

Have you installed all the updates for the Civil 3D and AutoCAD? 

 

Can you share a sample drawing so that I can check at my end? I just want to make sure it's not a drawing issue. 


Nilesh Chaudhari
Product Support Specialist
0 Likes

Hi, 

 

Have you installed all the updates for the Civil 3D and AutoCAD? 

 

Can you share a sample drawing so that I can check at my end? I just want to make sure it's not a drawing issue. 


Nilesh Chaudhari
Product Support Specialist
Message 3 of 6

orhean.ioan
Participant
Participant

I didn't install any updates, as a sample project I don't think it is the case but I will attach one, I get this error at startup when I try to open the Civil 3D 2020 app, if I just open a file by double click I get another error message:

 
 

Annotation 2020-04-28 230821.png

0 Likes

I didn't install any updates, as a sample project I don't think it is the case but I will attach one, I get this error at startup when I try to open the Civil 3D 2020 app, if I just open a file by double click I get another error message:

 
 

Annotation 2020-04-28 230821.png

Message 4 of 6

Nilesh_Chaudhari
Alumni
Alumni

Can you install Civil 3D updates? 

If you have AutoCAD 2020.1.1 then uninstall it and install AutoCAD 2020.1.2 


Nilesh Chaudhari
Product Support Specialist
0 Likes

Can you install Civil 3D updates? 

If you have AutoCAD 2020.1.1 then uninstall it and install AutoCAD 2020.1.2 


Nilesh Chaudhari
Product Support Specialist
Message 5 of 6

orhean.ioan
Participant
Participant

I updated Civil 3D and AutoCad 2020.1.2 and I get

 

Annotation 2020-04-28 234129.png

 and if I press ok it just changes the number.

0 Likes

I updated Civil 3D and AutoCad 2020.1.2 and I get

 

Annotation 2020-04-28 234129.png

 and if I press ok it just changes the number.

Message 6 of 6
orhean.ioan
in reply to: orhean.ioan

orhean.ioan
Participant
Participant
Accepted solution

I reinstalled civil and it seems to work now

I reinstalled civil and it seems to work now

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