Exaggerated Zoom at Random Times

[Anonymous]

I recently upgraded my workstation. I use a logitech mouse and keyboard (m510, k350). Zooming in autocad has become ridiculous. In Win 10 settings, I have the mouse scroll wheel at 3 lines. I have the same in Logitech's SetPoint Settings. I have zoomfactor at 60. Zooming will work fine after starting up but then, for no real reason, it will begin to act like my zoomfactor is 1,000,000. Touching the scroll wheel will either zoom in or out so far that I can't see anything. I have work arounds --- change zoomfactor to min (3) but it still zooms far too much in either direction. This is ridiculous because, before now, I've never had to use that system variable in over 10 years of work. Or, restart AutoCAD (which is much faster with the new solid state drive, I must say)... but that's annoying to have to do every half hour. Or, leave the windows mouse settings up and change scroll length from 3 to 1 and back. I've searched google in a manner of different ways but everything it returns is about ordinary zoom problems; ie change zoomfactor, ensure the middle button is correctly identified in setpoint...

Thanks for any help in advance.

Win 10, 32 gb RAM, Quaddro K2200, i7 

[tcorey]

I wonder if you mouse software allows it to run in Microsoft mode. If so, try that and see. Or just turn off all the Logitech enhanced software and try that.

[Anonymous]

I know this won't actually solve your problem, I'll just say i have the same mouse and the same scenario you just described. Got a new work machine,  kept my m510, and the zoom is all haywire. not just in CAD though.  Navigating Google maps, the wheel zooms at varying speeds and I haven't picked up on a pattern. lately in AD products,  I've had to really smash that middle wheel button to get it to pan also. Got nearly 3.5 yrs out of the mouse. Love the m510 I've bought same mouse  for what feels like a billion years.  But I'll be looking at some different options very soon bc this problem isn't tolerable. 

@Anonymous wrote:

I recently upgraded my workstation. I use a logitech mouse and keyboard (m510, k350). Zooming in autocad has become ridiculous. In Win 10 settings, I have the mouse scroll wheel at 3 lines. I have the same in Logitech's SetPoint Settings. I have zoomfactor at 60. Zooming will work fine after starting up but then, for no real reason, it will begin to act like my zoomfactor is 1,000,000. Touching the scroll wheel will either zoom in or out so far that I can't see anything. I have work arounds --- change zoomfactor to min (3) but it still zooms far too much in either direction. This is ridiculous because, before now, I've never had to use that system variable in over 10 years of work. Or, restart AutoCAD (which is much faster with the new solid state drive, I must say)... but that's annoying to have to do every half hour. Or, leave the windows mouse settings up and change scroll length from 3 to 1 and back. I've searched google in a manner of different ways but everything it returns is about ordinary zoom problems; ie change zoomfactor, ensure the middle button is correctly identified in setpoint...

Thanks for any help in advance.

Win 10, 32 gb RAM, Quaddro K2200, i7 

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[neilyj666]

I have a Logitech Laser mouse and this was happening to me randomly so, confirming what @tcorey has said, the solution that worked for me was uninstalling the Setpoint software.

I have never had the zooming problems since Setpoint was removed

[cwr-pae]

I have the same mouse (M510) and use setpoint with the program specific settings enabled. I don't have the zoom issue any more, I think to solution was to set scrolling @ 1 line and enable smooth scrolling. I also have pointer acceleration set at low and turned off smart move and pointer trails. Pointer speed is set to around middle (memory vaguely says this had some bearing). Also make sure game settings are disabled and retain OS settings on the game tab. I don't have a Logitech KB atm.

[Anonymous]

More weirdness... there are two applications from which I can edit these m510 settings.  They both show something different for "smooth scrolling". 

Under these conditions shown in this screen grab, I have eliminated the random exaggerated zoom issue on my machine.  So for my situation at least...at  present the problem is resolved.

[cwr-pae]

Is the right hand (dark) window from with in the setpoint program? Like maybe the unifying settings? If not that is probably the source of your problem, I would uninstall one of the programs. It does resemble the G-series (gaming) software which allows a higher degree of button programing.

[Anonymous]

Removing SetPoint (the Mouse's Software) did the trick. No more zooming issues. However, I'm hesitant to mark it as the solution. It is definitely a work around but there are tools in Set Point that I'll miss. I'm going to leave the post open for another week, or so, to see if there are any other ideas. 

[neilyj666]

I couldn't say that Setpoint was definitely causing the problems I was experiencing as it was random and I couldn't reproduce it on demand but since removing Setpoint it's never happened again.......so you can draw your own conclusions...;)

[Anonymous]

I have the exact same problem.  I have a second M510 and tried it as well with no change in behavior.  Changed to a M705 and problem went away.  Went back to the M510 and problem was back.  No software was changed, just pairing of mice through Logitech Unifying Software.

[Anonymous · Accepted solution]

The issue went away after I uninstalled SetPoint...

[Anonymous]

Removing Setpoint did in fact solve the issue with the M510 mouse and didn't see any change in behavior of M705.  The removal however came as a surprise, since I was aware of the Setpoint issue and thought I had removed it last month.  FWIW

[Anonymous]

Definitely just a work around.. I'd prefer to have setpoint installed. I got tired of fighting it, though. 

[Anonymous]

Thanks!