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Can't sign out or in

3 REPLIES 3
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Message 1 of 4
Bratz2
3874 Views, 3 Replies

Can't sign out or in

Bratz2
Collaborator
Collaborator

My subscription has expired and I'm not able to sign out. it just keeps telling me there's a licensing issue.

0 Likes

Can't sign out or in

My subscription has expired and I'm not able to sign out. it just keeps telling me there's a licensing issue.

3 REPLIES 3
Message 2 of 4
pendean
in reply to: Bratz2

pendean
Community Legend
Community Legend
Your C3D year version is...?

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Your C3D year version is...?

Message 3 of 4
hencoop
in reply to: Bratz2

hencoop
Advisor
Advisor
Accepted solution

Use your Autodesk account (Internet - not in AutoCAD) to sign in there to cure the subscription expired issue.  This will fix the AutoCAD sign in issue as well.

AutoCAD User since 1989. Civil Engineering Professional since 1983
Product Ver.: 13.6.1781.0 Civil 3D 2024.3 Update
Built On:        U.152.0.0 AutoCAD 2024.1.2
                        27.0.37.14 Autodesk AutoCAD Map 3D 2024.0.1
                        8.6.52.0 AutoCAD Architecture 2024

Use your Autodesk account (Internet - not in AutoCAD) to sign in there to cure the subscription expired issue.  This will fix the AutoCAD sign in issue as well.

AutoCAD User since 1989. Civil Engineering Professional since 1983
Product Ver.: 13.6.1781.0 Civil 3D 2024.3 Update
Built On:        U.152.0.0 AutoCAD 2024.1.2
                        27.0.37.14 Autodesk AutoCAD Map 3D 2024.0.1
                        8.6.52.0 AutoCAD Architecture 2024
Message 4 of 4
Bratz2
in reply to: hencoop

Bratz2
Collaborator
Collaborator

You can also use the autodesk desktop app. That’s how I finally got it done. Thanks everyone for your help.

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You can also use the autodesk desktop app. That’s how I finally got it done. Thanks everyone for your help.

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